Sales Operations Senior Manager

Accenture; Chicago (IL); On-site; USD 123,000 - 212,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture in the United States seeks an experienced Senior Sales Operations Manager to lead revenue-operations initiatives, optimize the GTM tech stack, and drive data‑driven decisions across Sales, Marketing, Customer Success, and FP&A.

You will own Salesforce as the system of record, manage forecasting and deal desks, and partner with cross‑functional leaders to deliver strategic initiatives and measurable outcomes.

Qualifications

• Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations.
• Minimum of 4 years experience in Salesforce administration and ecosystem tools.
• Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.).

Responsibilities

• Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.
• Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
• Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.
• Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.
• Create and maintain dashboards and reporting structures to provide real‑time insights into KPIs and revenue trends.
• Deliver data‑driven recommendations to executives and Boards, influencing strategic decisions.

Skills

Revenue operations leadership

Cross-functional collaboration

Data-driven decision making

Forecasting & analytics

Tools

Salesforce

LinkedIn Sales Navigator

Apollo.io

Orum

CPQ tools

Job description

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Key Responsibilities

Strategic Revenue Operations

• Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.

Technology Stack Ownership

• Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
• Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.
• Manage relationships with Salesforce and third‑party vendors, overseeing contracts, licensing, and technical requirements.
• Prioritize development backlogs based on business impact, stakeholder input, and feasibility.

Cross‑Functional Collaboration

• Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
• Act as the main point of contact for operational initiatives, providing guidance and strategic insights.
• Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.

Operational Execution

• Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
• Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.
• Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.

Analytics & Reporting

• Create and maintain dashboards and reporting structures to provide real‑time insights into KPIs and revenue trends.
• Deliver data‑driven recommendations to executives and Boards, influencing strategic decisions.
• Ensure data integrity across all systems and alignment between CRM and FP&A platforms.

Continuous Improvement

• Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities.
• Recommend and implement third‑party tools and solutions that complement the existing tech stack.
• Foster a culture of continuous improvement through feedback loops and iterative enhancements.

Basic Qualifications

• Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
• Minimum of 4 years experience in Salesforce administration and ecosystem tools
• Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)

Preferred Qualifications

• Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.
• Exceptional communication and project management skills, with the ability to drive alignment and execution
• Demonstrated success in executing large‑scale operational initiatives and delivering measurable results.

Compensation at Accenture

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/01/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $132,500 to $245,600
• Colorado $132,500 to $212,200
• Connecticut $132,500 to $212,200
• District of Columbia $141,100 to $226,000
• Illinois $122,700 to $212,200
• Maine $112,900 to $180,800
• Maryland $132,500 to $212,200
• Massachusetts $132,500 to $226,000
• Minnesota $132,500 to $212,200
• New York $122,700 to $245,600
• New Jersey $141,100 to $245,600
• Ohio $122,700 to $196,500
• Virginia $122,700 to $226,000
• Washington $141,100 to $226,000

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and‑innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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