Sales Operations Senior Manager

Accenture; Charlotte (NC); On-site; USD 120,000 - 210,000; Full time

Job summary

Accenture is seeking an experienced Senior Sales Operations Manager to drive operational excellence across Revenue Operations, GTM technology, and cross-functional collaboration with Sales, Marketing, Customer Success, and FP&A. The role emphasizes data-driven decision-making, forecasting, and strategic initiative delivery.

You will own the Salesforce ecosystem, CPQ development, and KPI alignment while partnering with executives to optimize pricing, packaging, and territory planning.

Qualifications

• 7+ years in Revenue Operations or Sales Operations
• 4+ years in Salesforce administration and ecosystem tools
• 4+ years in analytics tools (Excel, Tableau, SQL, etc.)

Responsibilities

• Lead strategic revenue operations and GTM initiatives.
• Own Salesforce as the system of record and CPQ interfaces.
• Develop and track KPIs, pipeline analysis, and headcount forecasting.
• Manage cross-functional stakeholder alignment and initiative execution.
• Oversee forecasting, pipeline management, and deal desk operations.
• Create real-time dashboards; report to executives and boards.

Skills

Revenue Operations

Salesforce administration

Analytics tools

Tools

Salesforce

Tableau

SQL

Job description

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Strategic Revenue Operations

• Develop and execute GTM strategies , including pricing , packaging , segmentation , and territory planning.
• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
• Contribute to annual planning , including compensation plans , headcount forecasting , and pipeline analysis.

Technology Stack Ownership

• Act as the primary owner of the GTM technology stack , including Salesforce , LinkedIn Sales Navigator , Apollo.io , Orum , and CPQ tools.
• Define and maintain the Salesforce product vision , strategy , and roadmap to align with business goals.
• Manage relationships with Salesforce and third-party vendors , overseeing contracts , licensing , and technical requirements.
• Prioritize development backlogs based on business impact , stakeholder input , and feasibility.

Cross-Functional Collaboration

• Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
• Act as the main point of contact for operational initiatives , providing guidance and strategic insights.
• Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.

Operational Execution

• Lead the management of Salesforce as the system of record , ensuring data hygiene and alignment with FP&A metrics.
• Oversee forecasting and pipeline management processes , utilizing advanced analytics to drive actionable insights.
• Manage deal desk operations , including CPQ development , pricing strategies , and discount approvals.

Analytics & Reporting

• Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends.
• Deliver data-driven recommendations to executives and Boards , influencing strategic decisions.
• Ensure data integrity across all systems and alignment between CRM and FP&A platforms.

Continuous Improvement

• Monitor industry trends , Salesforce updates , and emerging technologies to enhance operational capabilities.
• Recommend and implement third-party tools and solutions that complement the existing tech stack.
• Foster a culture of continuous improvement through feedback loops and iterative enhancements.

Basic Qualifications

• Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
• Minimum of 4 years experience in Salesforce administration and ecosystem tools
• Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)

Preferred Qualifications

• Strong understanding of GTM strategies , SaaS metrics , and operational frameworks.
• Exceptional communication and project management skills , with the ability to drive alignment and execution
• Demonstrated success in executing large-scale operational initiatives and delivering measurable results.

Compensation at Accenture varies depending on a wide array of factors , which may include but are not limited to the specific office location , role , skill set , and level of experience. As required by local law , Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/01/2026.

Accenture offers a market competitive suite of benefits including medical , dental , vision , life , and long-term disability coverage , a 401(k) plan , bonus opportunities , paid holidays , and paid time off . See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $132,500 to $245,600

Colorado $132,500 to $212,200

Connecticut $132,500 to $212,200

District of Columbia $141,100 to $226,000

Illinois $122,700 to $212,200

Maine $112,900 to $180,800

Maryland $132,500 to $212,200

Massachusetts $132,500 to $226,000

Minnesota $132,500 to $212,200

New York $122,700 to $245,600

New Jersey $141,100 to $245,600

Ohio $122,700 to $196,500

Virginia $122,700 to $226,000

Washington $141,100 to $226,000

Requesting an Accommodation

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Equal Employment Opportunity Statement

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Other Employment Statements

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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