Sales Operations Project Manager

West Coast Energy Systems; Sussex (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

West Coast Energy Systems in Sussex, Wisconsin is seeking an experienced Operations/PM professional to lead project plans and coordinate cross-functional teams across Sales, Production, and Engineering.

You will review production orders, manage changes, and oversee accounts receivable for designated customers, while driving process improvements and documenting training materials.

Qualifications

• Education: Bachelor’s degree or equivalent experience.
• 2 years of operations or project management experience; proficiency in Excel, ERP systems and cross-functional coordination.

Responsibilities

• Lead project plans, risks and weekly production calls with Sales and Production.
• Review production orders for accuracy and timing; coordinate corrections.
• Manage production changes and pushouts for direct customers.
• Lead SEQ management with Engineering, validating lead times and prioritizing hot orders.
• Manage finished inventory at storage yards for direct accounts.
• Oversee Accounts Receivable management for designated accounts.
• Troubleshoot intercompany billing variances.
• Lead post-shipment management for dealer issues and damaged/missing parts.
• Prepare and lead customer meetings for service work and delivery.
• Maintain and report customer metrics to leadership upon request.
• Lead quarterly process improvement projects.
• Develop training materials and documentation.
• Flex to support cross-departmental needs.
• Support contract management for annual service customers.

Skills

Excel

ERP systems

Cross-functional coordination

Problem-solving

Root-cause analysis

Multi-priority management

Communication

Education

Bachelor's degree or equivalent experience

Tools

BI Tools

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

Primary Responsibilities

• Lead project plans, risks and weekly production calls with Sales and Production.
• Review production orders for accuracy and timing; coordinate corrections.
• Manage production changes and pushouts for direct customers.
• Lead SEQ management with Engineering, validating lead times and prioritizing hot orders.
• Manage finished inventory at storage yards for direct accounts.
• Oversee Accounts Receivable management for designated accounts.
• Troubleshoot intercompany billing variances.
• Lead post-shipment management for dealer issues and damaged/missing parts.
• Prepare and lead customer meetings for service work and delivery.
• Maintain and report customer metrics to leadership upon request.
• Lead quarterly process improvement projects.
• Develop training materials and documentation.
• Flex to support cross-departmental needs.
• Support contract management for annual service customers.

Minimum Job Requirements

• Education: Bachelor's degree or equivalent experience.
• Work Experience: 2 years of operations or project management experience. Proficiency in Excel, ERP systems and cross-functional coordination.
• Knowledge / Skills / Abilities: Strong problem-solving and root-cause analysis. Ability to manage multiple priorities. Strong facilitation and communication skills.

Preferred Job Requirements

• Work Experience: Experience with ARP, BI Tools.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."