PRN Medical Receptionist

Marathon Health, LLC; Glen Allen, Northern (VA, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid holidays

Paid time off

CME opportunities

Job summary

Marathon Health is seeking a medical receptionist to provide essential administrative support in our on-site clinics. You will greet patients, schedule appointments, and handle front-desk duties to ensure smooth daily operations.

Responsibilities include updating patient records in the EMR, coordinating referrals, and assisting Medical Assistants as needed. We offer competitive hourly pay and a supportive, inclusive work environment.

Qualifications

• High school diploma or GED required with 1–3 years of medical office experience.
• Associate degree in healthcare or related field preferred.
• Proficient use of an electronic medical record system; ECW strongly preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or by phone.
• Schedules appointments to optimize patient flow and provider time.
• Maintains patient records and assists with EMR data entry as needed.
• Keeps front reception area clean and professional; handles inquiries.

Skills

EMR proficiency

ECW experience

Medical office experience

Education

High school diploma or GED

Associate degree in healthcare or related field (preferred)

Tools

Electronic Medical Record (EMR) system

ECW

Job description

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work® reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

ABOUT THE JOB

Marathon Health medical receptionists provide administrative support in Marathon On-Site medical clinics.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Welcomes patients and visitors by greeting them, in person or on the telephone
• Answering and/or referring inquiries
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule by notifying provider of patient's arrival
• Reviewing service delivery compared to schedule
• Reminding provider of service delays
• Comforts patients by anticipating patients' anxieties and answering questions
• Ensures availability of treatment information for the provider by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• May complete prior authorization paperwork for insurance
• Fax communications for referrals
• Perform similar administrative duties
• Maintain front reception area in a clean and professional looking manner
• May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries
• Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required
• May scan and upload forms as necessary
• Maintain confidentiality of patients and their records
• Perform other duties as assigned or required

QUALIFICATIONS

• High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience.
• Associate degree in healthcare or a related field preferred.
• Must be proficient in the use of an electronic medical record system.
• Prior experience with ECW strongly preferred.

Pay Range: $20.00-24.00/hr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected.

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work® reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you.

Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact [e-mail].

Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.

All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at [e-mail].

Eligibility varies based on PT or FT status:

• Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
• Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave
• Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters
• Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
• Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable