Sales Operations & Procurement Specialist

KDDI America; Torrance (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Life Insurance and AD&D

Short-Term Disability Insurance

Long-Term Disability Insurance

Flexible Spending Account (FSA)

401(k) with company match

Paid Time Off (PTO)

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Wellbeing Solutions Program

Job summary

KDDI America is seeking a Sales Support and Procurement Operator who will manage end-to-end sales order processing, quote creation, and procurement activities using Navision. You will support the sales team, coordinate with billing, procurement, and engineering, and help secure best value, on-time delivery, and favorable terms.

The role requires strong data handling in Navision and Excel, vendor coordination, and participation in KAIZEN initiatives.

Qualifications

• Experience with end-to-end sales order processing (quote, PO, delivery, invoicing) in Navision.
• Experience in procurement, vendor management, and obtaining quotes.
• Bilingual Japanese and English for internal and external communications.

Responsibilities

• Create price quotations for renewals and SI projects.
• Create SI invoices through Navision and collaborate with billing for AR.
• Prepare and process purchase orders with pricing & approvals.
• Procure items by coordinating with distributors and monitoring deliveries.
• Verify receipts against POs and resolve shipment discrepancies.
• Process payments by reconciling invoices for approval.
• Manage vendor quotes, POs and delivery coordination.
• Provide data, analysis and reports to support sales operations.
• Negotiate pricing and terms to achieve year-over-year cost reductions.

Skills

Sales support

Procurement

Data analysis

Vendor negotiation

Navision system

Tools

Navision (NAV)

Excel

Job description

Responsible for sales support and procurement operations — both internally and for customers — while supporting the manager in facilitating team best practices and achieving economies of scale in the procurement of goods and services. This role ensures that all goods and services represent the best value and quality, and are delivered in a timely manner. Key functions include end-to-end sales order process management (quote, PO, delivery, and invoicing) via the Navision system, contract management (modifications, renewals, and terminations), annual warranty renewal management for each customer, and overall administrative support for the sales team.

Key Responsibilities

Sales Support & Quoting

• Create price quotations for renewals of existing licenses and maintenance contracts, as well as for straightforward SI (System Integration) projects.
• Create SI invoices through the Navision system.
• Collaborate with the billing team to ensure invoice accuracy and follow up on accounts receivable (AR).
• Respond to customer inquiries on behalf of the sales team.

Procurement & Purchasing

• Obtain quotes, lead times, and specifications as requested by the Sales and/or Engineering departments.
• Prepare and process purchase orders by verifying specifications and pricing, coordinating with purchase planners, and obtaining approval from the requisitioning department.
• Procure ordered items by forwarding orders to distributors/suppliers, and monitoring, tracking, and expediting deliveries.
• Verify receipt of items by comparing goods received against purchase orders, and resolve any shipment discrepancies with distributors/suppliers.
• Process payments by reconciling and forwarding received documentation and invoices for approval.
• Manage vendor quotes, purchase orders, and delivery coordination.
• Provide data, analysis, and reports to support sales team operations as needed.
• Negotiate pricing, volume discounts, and favorable contract terms with software and hardware vendors, while maximizing the utilization of Partner Incentive programs (such as rebates, co-op funds, and deal registration benefits), to achieve year-over-year cost reductions.

Systems & Data Management

• Maintain accurate and up-to-date records in Navision (NAV), including sales data updates and Excel file management.
• Visualize the project base P&L.
• Troubleshoot Navision system errors in coordination with OAIT and Accounting teams.
• Collect, analyze, and summarize purchasing and operational data to support planning and identify trends.

Warehouse Operations

• Manage all warehouse tasks, including shipping, receiving, and inventory management.

Process Improvement & General Duties

• Participate in KAIZEN initiatives to improve workflows and cross-departmental collaboration.
• Prepare documentation including data analysis reports and operational manuals.
• Perform all other tasks and duties as assigned by your supervisor from time to time.

Required Languages

Japanese and English

Compensation Range

$24.50 - $26.00 per hour

Benefits

• Medical, Dental and Vision Coverage
• Basic Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellbeing Solutions Program