Sales Operations Manager - Staffing

Circet USA; Plano (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Sales Operations Manager to oversee financial and operational management. In this dynamic role, you will manage quotes, purchase orders, and invoicing while ensuring customer satisfaction and project alignment. You'll lead cross-functional teams, develop budget policies, and innovate processes to enhance operational efficiency. This is an exciting opportunity to make a significant impact in a company that values innovation and collaboration. If you have a passion for driving results and thrive in a fast-paced environment, this position is perfect for you.

Benefits

Medical, Dental, and Vision insurance

Digital Health & Wellness Support

Critical Illness, Accident, & Hospital Insurance

Short-term & Long-term disability

Group term & Voluntary life insurance

Flexible Spending and Health Savings Accounts

Paid Time Off

401K

Company Discount Website

Qualifications

• Bachelor's degree with 4-8 years of financial and operational management experience.
• Project management experience is essential for this role.

Responsibilities

• Manage quotes, purchase orders, invoicing, and billing processes.
• Develop and manage sales operations and ensure customer satisfaction.

Skills

Financial Management

Project Management

Negotiation Skills

Client Management

Interpersonal Skills

Organizational Skills

Education

Bachelor's Degree

Tools

MS Office (Access, Excel, PowerPoint, Word)

Job description

Company Overview

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts
• Paid Time Off & 401K
• Company Discount Website

Job Summary and Responsibilities

We are looking for a Sales Operations Manager, responsible for management of Quotes/Purchase Order/Invoicing/Billing, which includes project set up, validating cost and revenue drivers, ensuring schedules are met, and customer satisfaction is achieved. Preparation, development, and management of Sales Operation, which includes reviewing revenue forecast and cost expenditures. Track achievement of contractual obligations. Manage any contract amendments, change orders and contract dispute resolution. Interact with customers to ensure there is alignment regarding projects schedule, requirements and funding.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

• Manage phases of organization and operating budgets, including budget preparation, formulation, presentation, execution, and financial management policy.
• Develop, recommend and implement sound budget policies and financial procedures to enhance the fiscal oversight of funds. Lead matrix organization to ensure we capture all customer change requests, including managing sales, service operations, engineering, and finance.
• Set up all projects to track schedule, quality, and Profit & Loss.
• Prepare and present monthly updates on all projects to executive management.
• Develop process innovations through evaluation of current work processes and identification of improvement strategies.
• Foster strong relationships with key customer and Samsung Networks contacts.
• Manage cross-functional teams to resolve complex operational and organizational problems.

Qualifications

• Bachelor’s Degree with 4 to 8 years financial and operational management experience required.
• Project Management experience required.
• Prior experience in sales, business development or sales operations with Viaero Wireless (or other Regional network operator) as customer is preferred.
• Excellent interpersonal skills, as well as strong negotiation and client management skills.
• Proficient in using MS Office products including Access, Excel, PowerPoint and Word.
• Must have significant experience with project set-up, project execution, and financial management of complex business arrangements and agreements.
• Demonstrated ability to interact at all levels within a customer's organizations.
• The ability to plan, organize and prioritize multiple sales and business development activities simultaneously in order to meet performance objectives.
• Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience with high technical skills, management and operational experience.
• Ability to negotiate and reach agreement through discussions and compromise.
• Ability to direct a cross-functional Samsung team to achieve customer contracted objectives and team goals within established time frames and requirements.
• The ability to develop clearly defined sales and business objectives.

Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.