Sales Operations Manager , Sales Product Engineering & Operations

Amazon Inc.; New York (NY); On-site; USD 97,000 - 170,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Sales Operations Manager in New York to lead a newly created ad sales strategy and planning function. You will drive multi-year operating plans, collaborate across divisions, and define metrics to improve product adoption, revenue, and sales productivity across 15 countries.

The role requires 5+ years of Excel experience, a relevant degree, and experience with Salesforce. You will work across continents, manage stakeholders, and influence senior leaders without direct

Qualifications

• 5+ years of Microsoft Excel experience.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

• Build relationships with sales, operations, product, marketing, finance, HR, and leadership to define multi-year operating plans for global ad sales, including revenue, product adoption, and headcount targets.
• Own quarterly business reviews, leading finance, sales, and strategy leads in compiling a document for ad sales VPs, guiding deep dives as needed.
• Define metrics, tools, and processes needed to set and achieve product adoption, revenue, and sales productivity goals.
• Identify gaps to goals, build mechanisms to close, implement change with peers in leadership, monitor impact, and enable ad sales to deliver on ambitious targets.
• Develop best practices for improving sales productivity and cascade across teams in 15 countries.

Skills

Excel

Bachelor's degree

Sales CRM tools

Sales processes

Education

Bachelor's degree

Tools

Salesforce

Job description

Sales Operations Manager , Sales Product Engineering & Operations

We seek an analytical thinker who has experience developing, executing, and refining growth strategies to lead a newly created ad sales strategy and planning function. Advertisers leverage Amazon's data-driven insights, engaging creative formats, and diverse placements to reach the right audiences to grow their brand. Our ad sales team informs, educates, and supports advertisers across six continents. Success in this role requires defining ambitious goals regarding how our sales team can better serve advertisers drawing on best practices across Amazon and the digital advertising industry, developing internal relationships to align product, finance, recruiting, and account management teams on inputs needed to hit these goals, and inspecting and removing blockers as teams execute on these goals.

A qualified candidate thrives in articulating complex concepts to cross functional audiences using internal metrics, voice of the customer, and industry trends to support recommendations. Amazon's environment is fast-paced, rewarding entrepreneurial thinking, flexibility, detail-orientation, focused prioritization, enthusiasm, and comfort working across continents and time zones.

Key job responsibilities

• Build relationships with sales, operations, product, marketing, finance, HR, and leadership to define multi-year operating plans for global division of ad sales, including revenue, product adoption, and headcount targets
• Own quarterly business reviews, leading finance, sales, and strategy leads in compiling a document for ad sales VPs, guiding deep dives as needed
• Define metrics, tools, and processes needed to set and achieve product adoption, revenue, and sales productivity goals
• Identify gaps to goals, build mechanisms to close, implement change with peers in leadership, monitor impact, and enable ad sales to deliver on ambitious targets
• Develop best practices for improving sales productivity and cascade across teams in 15 countries

A day in the life

This role will be evenly split between primary research and analysis, authoring strategy documents, and leading internal review meetings requiring a mastery of influencing senior leaders without direct authority.

Basic Qualifications

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 96,900.00 - 169,500.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.