Sales Operations Manager - Home Entertainment

Samsung Electronics America; Plano (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Bonus opportunity

Job summary

Samsung Electronics America, Inc. is seeking a Sales Operations Manager to lead a four-member team supporting the Retail Sales organization.

You will own sales reporting, analytics, budgeting and forecasting, partnering with Sales, Product Marketing, Supply Chain and Finance to advance company objectives. The role requires strong Excel/Tableau proficiency, experience with P&L analysis, and the ability to drive cross-functional programs.

Qualifications

• Bachelor's Degree with 5+ years of directly related experience.
• Strong analytical and problem-solving skills with ability to forecast and report.
• Advanced proficiency in Excel; experience with Tableau, SAP, and Alteryx is preferred.
• Excellent written and oral communication; ability to present to executives.

Responsibilities

• Lead annual Plan development with Sales and Marketing to set revenue targets.
• Collaborate cross-functionally to define funding programs and forecasts.
• Develop and refine forecasting methodologies for monthly revenue opportunities.
• Manage budgeting, accruals, and KPI reporting across regions and channels.
• Produce weekly dashboards and support executive-level presentations.

Skills

Analytical skills

Microsoft Excel

PowerPoint

Outlook

Communication skills

Team collaboration

Executive communication

Education

Bachelor's Degree

Tools

Tableau

SAP

Alteryx

Microsoft Excel

Microsoft Access

Job description

## Sales Operations Manager - Home EntertainmentApplyremote type: On-sitelocations: 6625 Excellence Way, Plano, TX, USAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2026 (30+ days left to apply)job requisition id: R119414**Position Summary**This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Sales Operations Manager is a people manager role, managing 4 team members that support the Retail Sales organization. This role is the focal and control point for all sales reporting and analytics within either the National or Regional Sales Offices. Responsibilities include, but are not limited to, Sales Budgeting, Financial Forecasting, Reporting on Key Performance Indicators, Program Management, Accrual reconciliations, P&L Analysis, etc. This position works closely with Sales, Product Marketing, Supply Chain and Finance, to advance corporate objectives as well as our Customers.**Role and Responsibilities****Role and Responsibilities*** Lead the annual Management Plan development process in partnership with Sales and Product Marketing to establish monthly retailer and category level revenue targets.* Collaborate cross-functionally with Sales and Product Marketing to define yearly Marketing Development Funding programs.* Develop and continuously refine financial forecasting methodologies to accurately reflect monthly revenue opportunities. Build consensus with Account teams, Product Marketing and Supply Chain to align on single source of truth.* Support Quarterly Sales budgeting process across all retail channels. Partner with Management by Objectives team to assign individualized Scorecards and audit results across core metrics in a quarterly cadence.* Reconcile monthly accruals to ensure accuracy and partner with cross functionally to close any gaps.* Lead and facilitate buying group program related reporting and payment calculations as a subject matter expert and liaison to the sales organization. Partner with product marketing to ensure funding accruals and facilitate payment to customers.* Manage weekly/monthly revenue dashboard to executive team to provide visibility into sales performance across all regions and product categories.* Standardize, create, manage and provide weekly reports and analysis of the business results to Sales, Product Marketing and Supply Chain teams, as well as our customers.* Continuously develop and deploy tools (Tableau or AI based) and processes that support the achievement of corporate objectives.* Anticipate future business requirements; perpetually measure the pulse of the organization and their department objectives to ensure cohesion of strategic priorities.* Ensure stakeholders receive information necessary to perform and continuously improve revenue and profitability.* Produce and distribute suggested retail pricing to custom install channel accounts (4,000+ customers) through collaboration with product marketing and sales organization.* Support the executive team in developing and coordinating internal and external presentation materials.* Serve as expert resource on internal processes and procedures and ensure compliance in sales activities.* Direct and develop team members to promote individual growth and value creation for Samsung.**Skills and Qualifications****Minimum Qualifications:*** Bachelor's Degree with 5+ years of directly related experience is required. Prior operational experience in technology sales, business development and/or OEMs and Carrier sales.* Must have strong analytical and problem-solving skills with ability to schedule, prioritize and communicate actions and results as needed.* Possess the ability to effectively leverage and interact with various teams throughout the organization* Diplomatic approach to solving complex problems* Advanced Proficiency of Microsoft Excel and proficient in Access, Word, Power Point and Outlook.* Advanced Proficiency in business systems (Tableau, SAP, Alteryx)* Excellent written and oral communication skills; Experience developing presentations, and communicating with internal as well as the customer’s executive management team is a necessity.* Must be able to work well under the pressure of timelines, and demonstrate a sense of urgency when driving for results.* Strong Team-work, able to effectively participate and motivate others working within a team environment. Also have the ability to take the initiative to get a project done, independently as needed.* Prior experience with consumer electronic products and existing relationships with key account preferred.* Track record of people management skills; career path planning and delivering maximum outputLife @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.\* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.\* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.**Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process**Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA\_Accommodations\[e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.