Sales & Operations Manager

Edison Electric Institute; Washington (District of Columbia); Hybrid; USD 80,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Tuition assistance

Wellness incentives

Transportation subsidy

Professional development opportunities

Job summary

Edison Electric Institute (EEI) is seeking a Sales and Operations Manager to oversee sponsor and exhibitor fulfillment for EEI conferences and events. You will serve as the primary liaison for post-sale support, coordinating registration, logistics, shipping, and deadlines in collaboration with the accounting team.

You will also manage asset libraries, digital sponsorship deliverables, and on-site sponsor requirements while working with the Event Technology team to ensure timely and accurate

Qualifications

• Bachelor's degree required.
• 6-8 years of sales or trade show experience in a trade association, nonprofit, or events-focused organization preferred.
• Proficiency with generative AI platforms for data analysis, content creation, or other business applications.
• Experience with conference registration platforms (Cvent), email marketing tools, CRM or AMS platforms (netFORUM or Salesforce) preferred.

Responsibilities

• Support EEI's event sales process by ensuring sponsor and exhibitor deliverables are fulfilled across EEI conferences and events.
• Serve as the primary contact for post-sale sponsor and exhibitor support, handling registration, shipping, logistics, deadlines, and fulfillment.
• Coordinate sponsor and exhibitor invoicing with the accounting team and respond to billing inquiries.
• Coordinate the fulfillment of digital sponsorship deliverables with the Event Technology team, including website listings and mobile app content.
• Oversee sponsor and exhibitor registration activities, including registration code distribution, complimentary registrations, attendee updates, substitutions, and badge requests.
• Manage exhibitor space assignments, booth configurations, and exhibitor logistics; communicate guidelines and deadlines.
• Assist with on-site sponsor and exhibitor needs during conferences to ensure successful execution of sponsorship commitments.

Skills

Sales experience

Event management

Generative AI platforms

Data management tools

Education

Bachelor's degree

Tools

Cvent

Salesforce

netFORUM

Job description

Career Opportunities with Edison Electric Institute

A great place to work.

Careers At Edison Electric Institute

Current job opportunities are posted here as they become available.

The Edison Electric Institute (EEI) is the association that represents all U.S. investor-owned electric companies. Our members provide safe, reliable electricity for nearly 250 million Americans, and operate in all 50 states and the District of Columbia. As a whole, the electric power industry supports more than 7 million jobs in communities across the United States.

EEI employees are required to work in office Monday-Thursday and have the option to work remotely on Fridays.

KEY RESPONSIBILITIES OF THE SALES AND OPERATIONS MANAGER:

The Sales & Operations Manager supports EEI's event sales process by ensuring the successful fulfillment of all sponsor and exhibitor deliverables across EEI conferences and events. This position serves as the primary point of contact for post-sale sponsor and exhibitor support, managing inquiries related to registration, shipping, logistics, deadlines, and fulfillment while overseeing the event support inbox. The Sales & Operations Manager also partners closely with the accounting team to coordinate sponsor and exhibitor invoicing, monitor payment status, and respond to billing-related inquiries.

Other important responsibilities of the Sales & Operations Manager include:

• Collect, review, and format sponsor logos, company descriptions, and other required marketing assets.
• Create a centralized sponsor asset library and distribute approved assets to internal teams, vendors, and other stakeholders.
• Coordinate the fulfillment of digital sponsorship deliverables in partnership with the Event Technology team, including website listings and mobile app content.
• Ensure sponsor assets are received, reviewed, and delivered in accordance with established deadlines.

Sponsor & Exhibitor Registration:

• Oversee all sponsor and exhibitor registration activities, including registration code distribution, complimentary registrations, attendee updates, substitutions, and badge requests.
• Serve as the primary liaison with the Registration and Event Technology teams to ensure accurate and seamless registration experience for sponsors and exhibitors.
• Respond to sponsor and exhibitor registration inquiries and resolve issues in a timely manner.

Exhibitor Management:

• Support exhibit hall administration by communicating exhibitor space assignments, booth configurations, and exhibitor logistics.
• Communicate exhibitor guidelines, deadlines, shipping information, and move-in/move-out procedures.
• Maintain exhibitor records and ensure timely completion of required exhibitor deliverables.

Sponsor Fulfillment & Event Operations:

• Partner with the Event Operations team to coordinate fulfillment of all physical sponsorship deliverables, including branded attendee bags, water bottles, giveaways, signage, and other promotional items.
• Develop and maintain sponsor signage grids and fulfillment trackers to ensure all on-site sponsor benefits are accurately produced and installed.
• Support on-site sponsor and exhibitor needs during conferences and events, ensuring a high level of customer service and successful execution of sponsorship commitments.
• Maintain exhibitor lists and ensure timely distribution to internal and external stakeholders such as event service contractors, A/V team, and external creative agency.
• Assist with other Member Engagement & Events team tasks as required.

Management of lead lists and coordination of outbound prospecting campaigns.

REQUIRED & PREFERRED QUALIFICATIONS:

Bachelor's degree required. Concentration in Event Management, Hospitality, Business Administration, or related fields preferred.

6-8 years of sales or trade show experience in a trade association, nonprofit, or events-focused organization preferred.

Proficiency with generative AI platforms for data analysis, content creation, or other business applications.

Demonstrated experience with data management: conference registration platforms (Cvent), email marketing tools, CRM or AMS platforms (netFORUM or Salesforce) preferred.

COMPENSATION

The salary range for role is $80,000-125,000. Starting annual salary will be determined on individual qualifications. We offer a competitive benefits package that includes medical, dental, vision, 401k, paid time off, tuition assistance, wellness incentives and programs, transportation subsidy, and professional development opportunities. The role is eligible for a performance-based bonus.

PHYSICAL AND SENSORY DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEI is committed to providing a productive and safe environment. To achieve that goal, we conduct background and reference check investigations for all final applicants being considered for employment.

Equal Opportunity Employment M/D/F/V.