Sales Operations Manager

MACOM; Lowell (MA); On-site; USD 101,000 - 188,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employer-sponsored 401(k)

Paid time off

Professional development opportunities

Job summary

MACOM, a global leader in semiconductor solutions, seeks a high-performing Sales Operations Manager to join our Lowell, MA team. This role will drive revenue planning, pricing, margin management, and analytics across global sales and operations, partnering with business units, finance, and channel partners to optimize profitability and growth.

In a fast-paced environment, you will influence pricing policy, lead key negotiations, and deliver executive-level analyses.

Qualifications

• 8+ years of semiconductor experience in Sales Operations or related functions.
• Bachelor's degree in Business, Supply Chain, Engineering, or related field.
• Strong understanding of global semiconductor distribution and channel ecosystem.
• Experience with pricing, margin management, and negotiations.

Responsibilities

• Partner with Business Unit, Sales, Operations, Finance, and P&L teams to support objectives and profitability goals.
• Implement value-based pricing strategies aligned with BU objectives, product positioning, and market conditions.
• Lead interface for assigned Strategic Customer Annual Price Negotiations.
• Serve as the primary point of contact for pricing inquiries and support decision-making.
• Partner with Sales and BU leadership to ensure pricing policy compliance.
• Support and optimize MACOM's global channel partner ecosystem.
• Advocate for the customer as the internal Voice of the Customer.
• Identify and lead continuous improvement initiatives across the organization.
• Act as a key interface between customers, field sales, and operational execution functions.
• Lead select company-wide strategic projects and program initiatives.
• Support demand planning, revenue forecasting, and business intelligence activities.

Skills

Sales Operations

Channel Management

Commercial Operations

Pricing

Distribution

Supply Chain

CRM experience

SAP

Education

Bachelor's degree in Business, Supply Chain, Engineering, or related discipline

Tools

SAP

CRM

Job description

MACOM (NASDAQ: MTSI) is a global leader in the design and manufacture of advanced semiconductor products across a diverse range of end markets, including Data Centers, Telecommunications, Industrial and Aerospace and Defense. We develop innovative, cutting-edge technologies and products across the spectrum of radio frequency (RF), microwave, millimeter wave, photonics and high-speed analog technologies. Our solutions support critical network infrastructure applications like artificial intelligence, high performance computing, satellite communications, radar, unmanned aerial vehicles, medical equipment, test and measurement and advanced wireless networks.

MACOM has more than 75 years of expertise in semiconductor process development, wafer fabrication, circuit design, advanced packaging, systems architecture and applications engineering. We are committed to our customers’ success. We partner with customers to help solve their most challenging problems by providing semiconductor solutions that are at the forefront of the highest power, highest frequency and/or highest data rates.

Leading technologies, innovative products and driven employees. Come be a part of MACOM and help advance the next generation of connectivity infrastructure!

Due to exceptional growth and sustained demand across our product portfolio, MACOM is seeking a high-performing Sales Operations Manager to join our global team.

This highly visible and rewarding position offers significant opportunities for professional growth and broad exposure to the operations of a leading global semiconductor company. The role requires extensive cross-functional engagement with Global Sales, Business Units, Operations, Customer Service, Finance, and P&L leadership teams.

The successful candidate will combine strategic and tactical responsibilities across revenue planning and forecasting, pricing and margin management, customer and opportunity analytics, CRM and sales process management, channel and distribution support, supply chain alignment, business intelligence, and strategic planning.

In an environment that embraces change and continuous improvement, this role offers the opportunity to identify, champion, implement, and measure initiatives that deliver meaningful business impact. We are seeking a dynamic, commercially astute professional with the ability to influence stakeholders, adapt to changing business conditions, and thrive within a fast-paced, collaborative environment while contributing to MACOM's continued global expansion.

Key Responsibilities:

• Partner with Business Unit, Sales, Operations, Finance, and P&L teams to support business objectives and profitability goals.
• Implement value-based pricing strategies aligned with Business Unit objectives, product positioning, and market conditions while maintaining the flexibility to adapt to industry cycles.
• Lead interface for assigned Strategic Customer Annual Price Negotiations
• Serve as the primary point of contact for pricing inquiries, supporting timely and informed decision-making for both existing business and new growth opportunities.
• Partner closely with Sales and Business Unit leadership to ensure strategic alignment and pricing policy compliance.
• Support and optimize MACOM's global channel partner ecosystem.
• Serve as an advocate for the customer, acting as the internal "Voice of the Customer."
• Identify, lead, and support continuous improvement initiatives across the organization.
• Act as a key interface between customers, field sales teams, and operational execution functions.
• Lead and manage select company-wide strategic projects and program initiatives.
• Support demand planning, revenue forecasting, and business intelligence activities to improve decision quality and business performance.
• Develop and deliver executive-level analyses, presentations, and recommendations to support strategic decision-making.

Qualifications and Experience

• 8+ years of experience within the semiconductor industry, preferably in Sales Operations, Channel Management, Commercial Operations, Distribution, Supply Chain, Pricing, or related functions.
• Bachelor's degree in Business, Supply Chain, Engineering, or a related discipline preferred.
• Strong understanding of the global semiconductor distribution and channel ecosystem.
• Demonstrated commercial and financial acumen, including pricing and margin management experience. Proven Negotiation Skills an advantage.
• Proven ability to operate effectively in a fast-paced environment and prioritize activities that drive business results.
• Self-motivated, results-oriented professional with strong decision-making capabilities and customer focus.
• Demonstrated success in improving operational processes and driving organizational efficiency.
• Strong presentation, communication, and stakeholder management skills with the ability to influence at multiple levels of the organization.
• Excellent analytical, problem-solving, and data interpretation skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Office applications; SAP and CRM experience desirable.
• Collaborative team player with strong interpersonal and cross-functional leadership capabilities.

This role provides a unique opportunity to influence commercial strategy, operational excellence, and customer engagement while playing a key role in MACOM's continued success and growth.

EEO:

MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.

Reasonable Accommodation:

MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process, please call [phone] or email [e-mail]. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.

ITAR

Due to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.

RSU Eligible

This position is eligible to receive restricted stock unit (RSU) awards and cash bonuses, solely at MACOM’s discretion, subject to individual and company performance.

Salary Range

The Salary Range for this position is $101,000 – $188,000. Actual salary offered to candidate will depend on several factors, including but not limited to, work location, relevant candidates’ experience, education, and specific knowledge, skills, and abilities.

Benefits:

• Health, dental, and vision insurance.
• Employer-sponsored 401(k) plan.
• Paid time off.
• Professional development opportunities.