Dealer Relationship Manager - LA North

Private Company; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Private Company is seeking a Sales Operations Manager to be the first line of contact with our dealer partners and to serve as a direct conduit to our dealer network. You will leverage relationships and simplified product offerings to deliver flexible solutions and an exceptional customer experience.

In this role you will master our offerings, drive market retention, and collaborate across teams to ensure credit lines are used effectively and profits are protected.

Qualifications

• 2+ years’ experience in Commercial Lending.
• Strong grasp of the automotive wholesale market.
• Proven ability to develop and maintain client relationships.
• Strong presentation and negotiation skills.

Responsibilities

• Master our simplified solutions and product offerings to grow dealer partners and market share.
• Communicate frequently and in person to drive market retention and reduce inactive lines of credit.
• Provide real-time solutions to daily problems to grow market share as a trusted partner.
• Take an entrepreneur's mindset to manage your segment and balance loss tolerances.
• Represent the company with transparency and flexibility to partners and competitors.
• Maintain knowledge of industry trends and market dynamics.
• Perform other duties as assigned.

Skills

Urgency mindset

Sales process

Relationships

Top performer

Presentation & negotiation

Verbal & written communication

Organizational skills

Analytical thinking

Ability to handle stress

Valid driver’s license

Nights & weekends availability

Job description

This role is for a dynamic independent floorplan company led by trusted industry veterans. Our core focus is helping our Independent Dealer customers and team members succeed while providing them with an exceptional and engaging user experience. We are committed to forging strong partnerships through transparent communication and simple, innovative solutions. We provide our customers and team members with the support and tools they need to grow throughout their journey.

About the Role

As a Sales Operations Manager, you are the first line of contact with our Dealers and our direct conduit to our dealer partners. Your ability to leverage relationships through transparent communication and simplified product offerings will be critical to your success. A complete understanding of our technology will enable you to provide flexible solutions to our dealer partners and will be pivotal in providing the ultimate experience

Responsibilities

• Master our simplified solutions and product offerings, to grow your current base of dealer partners, gain market share, and achieve floorplan production goals
• Through frequent communication and in person interaction, as well as the ability to provide a knowledgeable and understanding approach to consulting, you will drive market retention rates and reduce the number of dealer partners not actively using their line of credit
• By providing real time solutions to daily problems, you will earn additional market share from our dealer partners and will grow further into their business as a trusted partner
• By taking an entrepreneur's mindset to managing your segment of our business, you will be tenacious, control portfolio losses, and ensure that you balance extremely minimal loss tolerances
• Embrace our culture of simplicity, transparency, and flexibility to all dealer partners, auction partners, and other competitors in your space
• Utilize your experience, market awareness, solution-oriented mindset to represent this company above all competitors in the marketplace
• Foster meaningful relationships via transparent communication to all our internal and external partners by being easily accessible and available as the market demands
• Be an expert at maintaining working knowledge of industry trends and market dynamics
• There may be various responsibilities related to portfolio management required not outlined in this document
• Performs all other duties as assigned

Qualifications

• 2+ years’ experience in Commercial Lending
• Strong grasp on the automotive industry with significant experience and knowledge of the wholesale market

Required Skills

• Strong sense of urgency with the ability to thrive in a fast-paced environment
• Ability to leverage a sales process to overcome customer objections and deliver the Company’s value proposition
• Ability to effectively develop and maintain strong business relationships
• Demonstrated success as a consistent top performer
• Strong presentation and negotiation skills
• Excellent verbal and written communication skills
• Organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to function well in a high-paced and, at times, stressful environment
• Valid driver’s license
• Nights and weekends will be required

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.