Sales Operations Leader

Aquatech International LLC; Canonsburg (Washington County); On-site; USD 110,000 - 170,000; Full time

Job summary

Aquatech International LLC is seeking a Sales Operations Leader to optimize global sales processes, governance, analytics, and training. The role partners with sales leadership to create a disciplined, data-driven commercial organization focused on forecast accuracy, pipeline management, and win rates.

The position entails developing playbooks, driving adoption of standardized criteria, and leading change across regions to improve sales productivity and effectiveness.

Qualifications

• Bachelor's degree in Business, Engineering, Marketing, Operations, or related discipline.
• 10+ years of experience across Commercial Excellence, Sales Operations, Sales Enablement, Business Operations, Commercial Analytics, or Sales Effectiveness Programs.
• Strong CRM expertise (Salesforce preferred).
• Experience implementing and governing structured sales processes.

Responsibilities

• Govern and improve Aquatech's global sales process framework and playbooks.
• Oversee CRM governance, opportunity management, forecasting, and pipeline reviews.
• Develop dashboards, KPI reporting, and data-driven insights for leadership.
• Lead global sales training and enablement programs, onboarding, and training materials.
• Champion Commercial Excellence initiatives and drive cross-functional adoption.

Skills

Pipeline management

Forecasting

CRM governance

Sales analytics

Performance analytics

Stakeholder management

Change management

Education

Bachelor's degree

MBA or advanced degree

Tools

Salesforce

Job description

At Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled water footprint. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches for water reuse, desalination, minimal and zero liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation.Aquatech immediately needs a full-time Sales Operations Leader to work in our Canonsburg, PA office. The hours of this position are Monday - Friday, 8:00 am to 5:00 pm.Job Summary:This role is responsible for enabling sales teams to perform at a higher level through standardized sales processes, sales operations, CRM governance, opportunity management, analytics, pipeline management, performance reporting, and sales training programs. The successful candidate will serve as a key partner to sales leadership, helping create a disciplined, data-driven commercial organization that consistently improves pipeline quality, forecast accuracy, sales productivity, and win rates.Job Description:Commercial Process GovernanceOwn and continuously improve Aquatech's global sales process frameworkDevelop, maintain, and deploy commercial playbooks, procedures, and governance toolsDrive adoption of standardized qualification criteria, opportunity reviews, and sales stage definitionsEstablish and manage sales process gate reviews and commercial governance routinesEnsure consistent execution of Commercial Excellence methodologies across regionsMonitor process compliance and identify opportunities for improvementSales Operations & CRM ExcellenceOwn commercial operations processes supporting opportunity management and pipeline governanceEnsure effective utilization and data integrity within CRM platforms.Partner with sales leadership to improve forecasting accuracy and pipeline visibilityDevelop standards and best practices for opportunity management and account planningLead regular pipeline reviews and opportunity inspection processesDrive continuous improvement in sales effectiveness through process and data analysisAnalytics, Dashboards & Business InsightsDevelop and maintain executive-level dashboards and KPI reportingAnalyze pipeline health, sales funnel performance, conversion rates, forecast accuracy, and sales productivityGenerate actionable insights to support decision-making by regional and global leadershipIdentify trends, risks, bottlenecks, and improvement opportunities throughout the commercial processSupport Monthly Operating Reviews and executive business reviews with data-driven analysisSales Enablement & TrainingDevelop and administer Aquatech's global sales training programCreate onboarding programs for new commercial team membersCoordinate training related to sales methodologies, opportunity qualification, CRM utilization, account management, and commercial processesDevelop training materials, guides, playbooks, and learning pathsPartner with product management and technical teams to integrate commercial and product training initiativesTrack training effectiveness and adoption metricsLeadership & Change ManagementAct as a champion for Commercial Excellence initiatives globallyInfluence cross-functional stakeholders to drive adoption of new processes and toolsSupport organizational change management activities related to commercial transformation initiativesCoach sales managers and business development teams on commercial best practicesManage and develop Commercial Excellence personnelSkill RequirementsAbility to design, deploy, govern, and continuously improve commercial processes.Strong understanding of pipeline management, forecasting, CRM governance, sales metrics, and performance analyticsAbility to transform commercial data into actionable business insightsCapability to build scalable programs that improve seller performance and productivityAbility to drive adoption of new tools, processes, and ways of workingConfident interaction with senior sales leaders and executive managementEssential Functions:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Job Demands:Sedentary work involves sitting most of the time, with some walking and standing. Laboratory test work and field work may require lifting / carrying / moving 50 pounds, will need to climb ladders, and will need to wear Personal Protective Equipment (PPE).Required Qualifications/ExperienceBachelor's degree in Business, Engineering, Marketing, Operations, or related discipline10+ years of experience in:Commercial ExcellenceSales OperationsSales EnablementBusiness OperationsCommercial AnalyticsSales Effectiveness ProgramsExperience implementing and governing structured sales processesStrong CRM expertise (Salesforce preferred)Experience developing dashboards and business performance reportingExperience delivering sales training and enablement programsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesPreferred Qualifications/ExperienceExperience in industrial B2B marketsExperience in water treatment, industrial equipment, engineered systems, EPC projects, or process technologiesExperience supporting geographically distributed sales teamsExperience with commercial transformation initiativesMBA or advanced business degree