Sales Operations Lead

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in the United States is seeking a senior Sales Operations professional to partner with vertical leaders, drive revenue reporting, and deliver data-driven insights to grow the Americas LCS business. You will establish metrics, craft commercial strategies, and guide weekly forecasting with cross-functional partners.

The role requires 7+ years in analytics/operations and a Bachelor's degree or equivalent, plus strong Salesforce and data-visualization tooling knowledge.

Qualifications

• 7+ years experience involving analytical rigor and program management/operational skills.
• Bachelor's degree in related field, or equivalent experience.
• Knowledge of Salesforce CRM and data visualization platforms (e.g. CRM Analytics, Looker/Google Data Studio, Tableau).

Responsibilities

• Be a strategic partner to vertical groups and leaders, provide revenue reporting & insights, and proactively seek to improve the Americas LCS business in a data‑driven way.
• Identify business insights both internally and leveraging external market intelligence.
• Establish and embed critical metrics to guide the team’s behaviors and evaluate progress.
• Create strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity.
• Define actionable plans to execution.
• Involve, align and manage to drive a successful implementation.
• Support weekly revenue forecasting and partner with Sales leaders on reporting their weekly numbers.
• Leverage sales pipeline data and direct sales input to develop review materials and ad hoc analyses.
• Support sales leadership by driving critical projects and strategic initiatives to support revenue growth.
• Systematize best practices in the sales process and continuously improve critical workflows by leveraging AI tools.
• Identify education and tooling needs for the Sales team and work with other Sales Ops team members and cross-functional partners to address.
• Identify areas of market opportunity and gaps to prioritize customer segments accordingly.

Skills

Analytical rigor

Program management

Sales operations

Finance

Management consulting

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

CRM Analytics

Tableau/Looker/Data Studio

Job description

Responsibilities

• Be a strategic partner to vertical groups and leaders, provide revenue reporting & insights, and proactively seek to improve the Americas LCS business in a data‑driven way.
• Identify business insights both internally and leveraging external market intelligence.
• Establish and embed critical metrics to guide the team’s behaviors and evaluate progress.
• Create strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity.
• Define actionable plans to execution.
• Involve, align and manage to drive a successful implementation.
• Support weekly revenue forecasting and partner with Sales leaders on reporting their weekly numbers.
• Leverage sales pipeline data and direct sales input to develop review materials and ad hoc analyses.
• Support sales leadership by driving critical projects and strategic initiatives to support revenue growth.
• Systematize best practices in the sales process and continuously improve critical workflows by leveraging AI tools.
• Identify education and tooling needs for the Sales team and work with other Sales Ops team members and cross-functional partners to address.
• Identify areas of market opportunity and gaps to prioritize customer segments accordingly.

Requirements

• 7+ years experience involving analytical rigor and program management/operational skills typically seen in, but not restricted to, functions like Management Consulting, Sales/Business Operations, Finance or other similar functions.
• Bachelor's degree in related field, or equivalent experience.
• Knowledge of Salesforce CRM and data visualization platforms (e.g. CRM Analytics, Looker/Google Data Studio, Tableau).