Sales Operations Intern

Lucidmotors; Litchfield (NH); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Equity program

Job summary

Lucid Motors in Litchfield, New Hampshire, is seeking a motivated Sales Operations intern to support our Used Car Program. This role provides insights into how premium electric vehicles are managed post-ownership. Interns will engage with various teams within Sales, Service, and Marketing to enhance customer experiences.

The ideal candidate is detail-oriented, excels in data management, and is eager for hands-on experience in a dynamic environment. Opportunities for cross-functional collaboration and process improvement will enrich their internship experience.

Qualifications

• Currently enrolled in a Bachelor's or Master's program in Business, Operations, Engineering, Economics, or related fields.
• Strong attention to detail and comfort working with data and processes.
• Proficiency in Excel (filters, pivot tables).

Responsibilities

• Support vehicle intake process for trade-ins and leases.
• Help coordinate fleet movement and refurbishment cost management.
• Maintain accurate records for vehicles across systems.

Skills

Attention to detail

Proficiency in Excel

Strong communication skills

Organizational skills

Interest in automotive

Education

Currently enrolled in Bachelor's or Master's program

Tools

Salesforce

Basic data analysis tools

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Lucid Motors is looking for a motivated, detail-oriented Sales Operations to support our developing Used Car Program in Europe. In this internship, you’ll gain working knowledge on how premium EVs are managed after first ownership, how vehicles are received, inspected, refurbished, priced, tracked, and prepared for resale. You’ll work closely with business stakeholders on Sales, Service, Finance, Marketing, and Sales Operations teams, and help build clear processes and reporting that enable a smooth customer experience. This role is ideal for a student who enjoys creative problem-solving, data analysis, and cross-team collaboration, and who wants practical experience in a fast-paced, innovative environment.

What you’ll do

• Operational support
  • Support the vehicle intake process for trade-ins, lease returns, and buybacks (tracking status, documentation, next steps)
  • Help coordinate key operational steps such as fleet movement, cross-border inventory allocation, refurbishment costs management, and delivery readiness
  • Maintain accurate records for vehicles across systems (e.g., Salesforce) and shared trackers
• Pricing & market insights
  • Support pricing and valuation checks using market benchmarks and internal tools
  • Collect competitor and market data (e.g., similar models, pricing trends, demand indicators) and summarize insights
• Reporting & process improvement
  • Help maintain and improve dashboards and trackers (Excel/Salesforce), ensuring data quality and consistency
  • Support reporting on operational KPIs such as intake forecast, refurbishment turn time, and inventory dwell and sell-through rate
  • Assist in documenting and improving workflows (simple SOPs, checklists, process maps)
• Cross-functional collaboration
  • Work with Sales, Service, Finance, and Marketing to help ensure vehicles move smoothly through the process
  • Contribute to quality assurance by verifying inspection/refurbishment documentation and flagging gaps

What we’re looking for

• Currently enrolled in a Bachelor’s or Master’s program (Business, Operations, Engineering, Economics, Automotive, or similar)
• Strong attention to detail and comfort working with data and processes
• Proficiency in Excel (filters, pivot tables, lookups are a plus)
• Strong communication skills in English; able to collaborate with multiple teams
• Organized, proactive, and comfortable managing multiple tasks in a dynamic environment
• Genuine interest in automotive, EVs, mobility, sustainability, or operational excellence

Nice to have

• Familiarity with Salesforce or any CRM/operations tool
• Experience with reporting, dashboards, or basic data analysis (Excel/Power BI)
• Interest or knowledge of used car market dynamics (pricing, depreciation, demand)
• Any exposure to process improvement (Lean, Six Sigma, SOP creation not required)

What you’ll gain

• Hands-on experience in used car operations within a premium EV brand
• Practical exposure to how vehicles are valued, tracked, prepared, and positioned for resale
• Cross-functional collaboration across European teams (and potential global stakeholders)
• A clear, portfolio-ready internship project with measurable impact
• Experience working in a fast-paced environment where processes are built and improved continuously

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results in accordance with the terms of the applicable plans.

Lucid Motors is committed to maintaining a safe and trustworthy environment. A background check may be required during the hiring process, in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at [e-mail].

Candidate Data Privacy

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

Recruitment agencies

Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.