Sales Operations & Customer Experience Specialist

Amax; Fremont (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Flexible spending account

Commuter benefits

Disability insurance

Job summary

AMAX, established in 1979, seeks a proactive Sales Operations professional to collaborate with Sales, PM, and internal teams to enhance customer experience. You will coordinate quotes, orders, and invoicing while maintaining strong stakeholder communication.

We offer a comprehensive benefits package and a location convenient for commuters. Join AMAX to contribute to AI, cloud, and HPC initiatives with a global reach.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to organize, prioritize, multitask, and meet deadlines.
• Customer-oriented mindset necessary for client interactions.

Responsibilities

• Collaborate with Sales, PM, and internal teams to deliver outstanding customer service and support overall satisfaction.
• Serve as a liaison across cross-functional teams and provide timely project updates to stakeholders.
• Identify and mitigate risks associated with program activities and drive continuous improvement.
• Evaluate program performance and present findings to management for operational effectiveness.
• Coordinate sales operations activities: quotes, proposals, RFPs, orders, status updates, and invoice processing.
• Support general sales and administrative tasks; take on additional responsibilities as needed.

Skills

Excellent communication

Interpersonal skills

Organization & prioritization

Customer-oriented

Education

Bachelor’s degree or 1-2 years of related experience

Tools

Microsoft Office

Job description

AMAX, established in 1979, seeks a proactive Sales Operations professional to collaborate with Sales, PM, and internal teams to enhance customer experience. You will coordinate quotes, orders, and invoicing while maintaining strong stakeholder communication.

We offer a comprehensive benefits package and a location convenient for commuters. Join AMAX to contribute to AI, cloud, and HPC initiatives with a global reach.