Sales Operations & CRM Specialist : Sri Lanka (Remote)

Ekwa Marketing Inc.; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

Ekwa Marketing Inc. is seeking a Sales Operations & CRM Specialist to manage CRM data, enhance sales efficiency, and provide reporting insights from a remote setting. The ideal candidate will possess a degree in marketing, 3-5 years of relevant experience, and proficiency in tools like HubSpot and Google Ads. Join a diverse team focused on client satisfaction while promoting a balanced, flexible work environment.

Benefits

Flexible work hours

Work from home

Paid Leave and Professional Training programs

Access to diverse international clients

Qualifications

• Minimum 3-5 years experience in Sales or CRM.
• Strong proficiency in HubSpot, Google Ads, and data reporting.
• Ability to work flexible hours for U.S. clients.

Responsibilities

• Maintain accurate CRM data and support sales processes.
• Generate sales performance reports and track KPIs.
• Manage HubSpot user roles and train sales team members.

Skills

CRM Management

Sales Process Optimization

Data Analysis

Communication

Attention to Detail

Education

Degree in Marketing or equivalent

Tools

HubSpot

Google Ads

Google Analytics

Zapier

Job description

Sales Operations & CRM Specialist

(Remote)

At Bizycorp Pvt Ltd, we believe our employees can truly “have it all”—a fulfilling career with ample learning and growth opportunities and a healthy work-life balance. This balance is powered by seamless communication and innovative technology. Our team members ensure client satisfaction while enjoying time with their families in the comfort of their homes.

Roles & Responsibilities:

• CRM & Data Management – Maintain accurate CRM data, eliminate duplicates, and ensure proper lead assignment.
• Sales Process Optimization – Automate workflows, improve efficiencies, and reduce manual tasks.
• Reporting & Analytics – Generate sales performance reports, track KPIs, and provide actionable insights.
• Sales Team Support – Assist BDRs and AEs with pipeline management, proposals, and documentation.
• HubSpot Administration – Manage user roles, integrations, and workflow automation.
• Training & Onboarding – Educate sales team members on CRM best practices and process improvements.

Qualifications & Requirements

• A Degree in Marketing or an equivalent qualificationis required.
• Minimum of 3-5 years of experience in Sales or CRM.
• HubSpot Expertise – Strong proficiency in CRM management, workflows, and reporting.
• Google Ads & SEO – Ability to track and analyze marketing efforts to support sales strategies.
• Data Analysis & Reporting – Experience with Google Sheets, Excel, and sales metrics.
• Process Optimization – Knowledge of sales automation and workflow tools like Zapier.
• Strong Communication Skills – Ability to collaborate across multiple teams.
• Attention to Detail – Ensuring data, reports, and sales documentation accuracy.
• CRM Platforms: HubSpot (preferred), Salesforce, or similar.
• Marketing & Ads Tools: Google Ads, Google Analytics, SEO tools (Ahrefs, SEMrush, Moz).
• Data Management & Reporting: Google Sheets, Excel, SQL basics.
• Automation & Workflow Tools: Zapier, HubSpot Workflows, Email Sequences.
• Communication & Project Management: Slack, Asana, Trello.

Work Hours & Expectations

Since we are a 100% virtual company, you can create a flexible work schedule(Conditions apply*).

However, remember that since we deal with U.S. clients, your working hours should be between 7.30 pm and 3.30 am (SL time). (9.00 AM - 5.00 PM EST) You may freely allocate your work hours within this time frame.

Do you have any experience working these hours in the past? If so, please provide dates, roles, and company.

The rest of the months to accommodate client calls and meetings as needed.

*Note: Working 8 hours a dayis a must.

You must work additional hours based on requirements (if needed only.)

We expect you to commit to 100% completing your work according to the given deadlines.

Benefits:

• Flexible - Flexible hours so you can complete the daily 8 hours (Conditions Apply)
• WFH - Work from the comfort of your own home.
• EPF/ETF - Each employee should enroll in the EPF/ ETF as per the Sri Lankan labor law
• Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan Shop and Office Act.
• Remuneration - Standared starting from 100,000 LKR (Inclusive of Basic + Fixed allowances), however negotiable depending on qualifications and experience.
• You will be eligible for a probation confirmation increment after 06 months. (Conditions apply).
• More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) plus many more.
• You will get exposed to international clients and opportunities for growth and knowledge in marketing.
• You will be part of a diverse team of 250+ employees from multiple cultures and backgrounds worldwide, including Sri Lanka, Pakistan, the United States, and Canada.

This fully remote position offers flexibility, autonomy, and opportunities for growth within a supportive team environment. If you are ambitious, goal-oriented, and excited about helping businesses succeed, we want to hear from you!