Sales Operations & CRM Specialist : Sri Lanka (Remote)

Ekwa Marketing Inc.; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

A leading marketing company offers a remote position for a Sales Operations & CRM Specialist. This role involves maintaining CRM data, optimizing sales processes, and supporting the sales team by generating reports and providing insights. Candidates should possess a degree in Marketing, HubSpot expertise, and solid communication skills. This position promotes a balanced work-life environment and offers career growth opportunities.

Benefits

Flexible hours

Work from home

Professional training and certification programs

Annual rewards based on performance

Exposure to international clients

Qualifications

• Minimum of 3-5 years of experience in Sales or CRM.
• Strong proficiency in HubSpot management and reporting.
• Experience with Google Sheets and data analysis.

Responsibilities

• Maintain accurate CRM data and ensure proper lead assignment.
• Generate sales performance reports and track KPIs.
• Assist sales team members with pipeline management and proposals.

Skills

CRM Management

Sales Process Optimization

Data Analysis

Strong Communication Skills

Attention to Detail

Education

Degree in Marketing

Tools

HubSpot

Google Ads

Google Analytics

Excel

Zapier

Job description

Sales Operations & CRM Specialist

(Remote)

At Bizycorp Pvt Ltd, we believe our employees can truly “have it all”—a fulfilling career with ample learning and growth opportunities and a healthy work-life balance. This balance is powered by seamless communication and innovative technology. Our team members ensure client satisfaction while enjoying time with their families in the comfort of their homes.

Roles & Responsibilities:

• CRM & Data Management – Maintain accurate CRM data, eliminate duplicates, and ensure proper lead assignment.
• Sales Process Optimization – Automate workflows, improve efficiencies, and reduce manual tasks.
• Reporting & Analytics – Generate sales performance reports, track KPIs, and provide actionable insights.
• Sales Team Support – Assist BDRs and AEs with pipeline management, proposals, and documentation.
• HubSpot Administration – Manage user roles, integrations, and workflow automation.
• Training & Onboarding – Educate sales team members on CRM best practices and process improvements.

Qualifications & Requirements

• A Degree in Marketing or an equivalent qualificationis required.
• Minimum of 3-5 years of experience in Sales or CRM.
• HubSpot Expertise – Strong proficiency in CRM management, workflows, and reporting.
• Google Ads & SEO – Ability to track and analyze marketing efforts to support sales strategies.
• Data Analysis & Reporting – Experience with Google Sheets, Excel, and sales metrics.
• Process Optimization – Knowledge of sales automation and workflow tools like Zapier.
• Strong Communication Skills – Ability to collaborate across multiple teams.
• Attention to Detail – Ensuring data, reports, and sales documentation accuracy.
• CRM Platforms: HubSpot (preferred), Salesforce, or similar.
• Marketing & Ads Tools: Google Ads, Google Analytics, SEO tools (Ahrefs, SEMrush, Moz).
• Data Management & Reporting: Google Sheets, Excel, SQL basics.
• Automation & Workflow Tools: Zapier, HubSpot Workflows, Email Sequences.
• Communication & Project Management: Slack, Asana, Trello.

Work Hours & Expectations

Since we are a 100% virtual company, you can create a flexible work schedule(Conditions apply*).

However, remember that since we deal with U.S. clients, your working hours should be between 7.30 pm and 3.30 am (SL time). (9.00 AM - 5.00 PM EST) You may freely allocate your work hours within this time frame.

Do you have any experience working these hours in the past? If so, please provide dates, roles, and company.

The rest of the months to accommodate client calls and meetings as needed.

*Note: Working 8 hours a dayis a must.

You must work additional hours based on requirements (if needed only.)

We expect you to commit to 100% completing your work according to the given deadlines.

Benefits:

• Flexible - Flexible hours so you can complete the daily 8 hours (Conditions Apply)
• WFH - Work from the comfort of your own home.
• EPF/ETF - Each employee should enroll in the EPF/ ETF as per the Sri Lankan labor law
• Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan Shop and Office Act.
• Remuneration - Standared starting from 100,000 LKR (Inclusive of Basic + Fixed allowances), however negotiable depending on qualifications and experience.
• You will be eligible for a probation confirmation increment after 06 months. (Conditions apply).
• More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) plus many more.
• You will get exposed to international clients and opportunities for growth and knowledge in marketing.
• You will be part of a diverse team of 250+ employees from multiple cultures and backgrounds worldwide, including Sri Lanka, Pakistan, the United States, and Canada.

This fully remote position offers flexibility, autonomy, and opportunities for growth within a supportive team environment. If you are ambitious, goal-oriented, and excited about helping businesses succeed, we want to hear from you!