Sales Operations Coordinator

Nodpod; San Diego (CA); Remote; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k)

PTO 10–25 days

Sick time

Holidays

Remote equipment

Job summary

Nodpod is recruiting for a remote, full-time Operations role focused on wholesale order management and partner support. You will process orders from Faire, MarketTime, and other channels, manage storefronts, and work with our Fulfillment & Logistics manager to ensure accurate and timely shipments.

You will serve as the primary contact for wholesale partners, monitor EDI health, maintain vendor portals, and drive improvements across invoicing, product SKUs, and reporting to save time and money.

Qualifications

• Proficient with Excel or Google Sheets including pivot tables and lookups.
• Strong attention to pricing data and account information.
• Able to manage multiple accounts and meet deadlines.
• Excellent written and verbal communication with partners.
• Self-starter, able to learn new systems quickly.

Responsibilities

• Own wholesale orders from start to finish across Faire, MarketTime, and other channels; manage storefronts and coordinate with Fulfillment & Logistics to ensure accurate, on-time shipping.
• Be the go-to contact for wholesale partners, providing order updates, onboarding, and quick problem-solving for reps and marketplaces.
• Monitor EDI health for major retail accounts, keep vendor portals up to date, and communicate impacts to internal stakeholders for mitigation; perform ops/admin tasks to support large accounts.
• Maintain invoicing, keep SKU catalogs current across platforms, and use reporting to identify time and cost-saving opportunities.
• Collaborate with brand protection to catch counterfeits, flag pricing issues, and keep wholesale partners aligned with Nodpod presentation.

Skills

Spreadsheets/Excel or Sheets

Attention to detail

Multi-account coordination

Clear communication

Initiative & learning

Tools

Faire

MarketTime

EDI

NetSuite

Salesforce

WMS

Job description

WORKING HOURS: 8:00 AM – 4:00 PM Pacific Time

REPORTS TO: Senior Director of Operations

PAY RANGE: $25 – $40 per hour

LOCATION: Remote

TYPE: Full-time | Individual Contributor

WORKING HOURS: 8:00 AM – 4:00 PM Pacific Time

REPORTS TO: Senior Director of Operations

PAY RANGE: $25 – $40 per hour

ABOUT NODPOD

Nodpod is a female-founded and owned startup sleep-wellness brand based in California. We design and sell award-winning weighted sleep products, including The Weighted Blanket for Your Eyes—a strap‑free weighted sleep mask—and Nodpod BODY, a chest-sized weighted pod. Nodpod’s mission is to transform sleep wellness through simple, innovative products that deliver natural stress relief and better rest.

ABOUT THE ROLE

Own wholesale orders from start to finish. Process orders from Faire, MarketTime, and other wholesale and marketplace channels, manage our storefronts, and partner with our Fulfillment & Logistics Manager to make sure every order ships accurately and on time.

Be the go‑to contact for our partners. Support wholesalers, sales reps, and marketplaces like Faire, MarketTime, TikTok Shop, Amazon, and eBay with order updates, onboarding, and quick problem‑solving.

Support our Key Account Manager. Monitor EDI health for major retail accounts, keep vendor portals up to date & communicate any impacts to our scorecard to necessary internal stakeholders for mitigation, and take on ops and admin tasks that help big accounts thrive.

Keep the money and data clean. Generate invoices, maintain our product SKU catalog across every platform, and use simple reporting to spot ways to save time and money.

Protect the brand. Work with our brand‑protection agency, MarqVision, to catch counterfeits, flag pricing issues, and keep wholesale partners aligned with how Nodpod should look and sell.

REQUIRED QUALIFICATIONS

• Love spreadsheets and are comfortable with Excel or Google Sheets, including pivot tables, XLOOKUP/VLOOKUP, and data cleanup
• Catch the small details others miss, especially in pricing, product data, and account info
• Juggle multiple accounts and deadlines without breaking a sweat
• Communicate clearly and warmly with partners and teammates
• Take initiative, jump in where needed, and enjoy learning new systems

ADDITIONAL EXPERIENCE THAT ADDS VALUE

• Experience with Faire, MarketTime, or B2B e-commerce platforms;
• familiarity with EDI;
• exposure to NetSuite, Salesforce, and/or a WMS;
• Interest in growing your career in CPG sales operations.

BENEFITS

• Medical insurance: Base plan fully covered by Nodpod for eligible full‑time employees, with additional coverage options available (after 90 days).
• Dental and vision coverage (after 90 days).
• 401(k): Nodpod contributes 3% of your salary, regardless of your own contributions (after 12 months).
• Paid time off: 10 days of PTO in your first year, increasing with tenure up to 25 days.
• Sick/wellness time: At least 5 paid days per year.
• Holidays: 10 company holidays, 2 floating holidays, and a paid day off for your birthday.
• Remote setup: Company‑provided equipment to do your job.

EQUAL EMPLOYMENT OPPORTUNITY

At Nodpod, we are committed to fostering an inclusive, respectful, and equitable workplace where everyone has an opportunity to thrive. We make all employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law wherever you work.