Operations Coordinator, Part-Time

Pillar4 Media; Charlotte (NC); On-site; USD 25,000 - 33,000; Part time

Job summary

Pillar4 Media is seeking a part-time Operations Coordinator to join our fast-growing team in Charlotte, NC. This role supports office operations, employee experience, and Talent programs, coordinating equipment, onboarding/offboarding, and HR administration.

The ideal candidate is organized, proactive, and eager to gain exposure to HR and broader business operations while supporting a growing team.

Qualifications

• Currently pursuing a degree in Human Resources, Business, Organizational Leadership, Communications, or a related field.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and recurring responsibilities.
• Professional with strong written and verbal communication skills.
• Comfortable learning new systems, tools, and processes.
• Interest in Operations, HR, or employee experience.

Responsibilities

• Office & Administrative Support: manage office supplies, mail, and inventory.
• Employee Recognition & Experience: track milestones, support events and recognition programs.
• New Hire & Offboarding Support: prepare onboarding materials, assist with onboarding checklists, coordinate offboarding.

Skills

Organizational skills

Written & verbal communication

Confidential information handling

Learning new systems/tools

Interest in Operations/HR

Education

HR/Business degree (pursuing)

Tools

Notion

Job description

Pillar4 Media is seeking a part-time Operations Coordinator to join our fast-growing team in Charlotte, NC.

The Operations Coordinator will provide hands‑on support across office operations, employee experience, and Talent programs. This role will help keep day‑to‑day processes running smoothly by coordinating office needs, employee recognition and events, new hire and offboarding logistics, and HR administration. The ideal candidate is organized, proactive, and excited to gain exposure to both HR and broader business operations while supporting a growing team.

Pillar4's mission is To help people live healthier lives with access to trusted resources, in depth product reviews & supportive communities.

Our vision is to build the #1 content and commerce engine connecting consumers directly to the best brands in all four pillars of health and wellness: sleep, fitness, nutrition, and mental health.

What You'll Be Doing

Reporting to the Manager, Executive Operations the Operations Coordinator will:

Office & Administrative Support

• Manage office supplies and recurring office needs
• Receive and coordinate mail and packages
• Track equipment and inventory

Employee Recognition & Experience

• Track work anniversaries, milestones, and other recognition opportunities
• Support recurring employee experience initiatives (ex: Teammate Task Force Activities)

• Research, order, and coordinate teammate and partner gifts
• Support Talent events, company lunches, celebrations, and other employee programming

New Hire & Offboarding Support

• Prepare equipment, desks, swag, and welcome materials for new hires
• Support onboarding checklist administration
• Coordinate equipment retrieval during offboarding
• Maintain accurate equipment and offboarding records

Talent Systems & Administration

• Update process documentation and Talent resources (ex: Updating our new Notion page)
• Support administrative components of employee lifecycle programs
• Assist with data entry, document organization, trackers, and recurring Talent processes

Operations & Special Projects

• As capacity allows, the coordinator could also support defined projects such as research, event preparation, data cleanup, document organization, and other administrative Operations or Talent needs.

What You Bring

• Currently pursuing a degree in Human Resources, Business, Organizational Leadership, Communications, or a related field
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and recurring responsibilities
• Dependable and accountable - someone who follows through and can be trusted to own tasks from start to finish
• Professional with strong written and verbal communication skills
• Good judgment and discretion when handling employee or confidential information
• Comfortable learning new systems, tools, and processes
• Interest in Operations, HR, or employee experience
• Ability to work 10–18 hours per week onsite in our Charlotte office

Prior HR or Operations experience is not required. We're looking for someone eager to learn, contribute, and gain hands‑on experience.

What We Look For

• Openness to feedback and collaboration: You'll be working closely with folks across different teams, so you'll need to be open to the process and accept feedback and critique.
• Strong communication skills: You'll have the ability to build relationships with external stakeholders, report up to internal stakeholders, and foster strong alignment with your team.
• Alignment with Pillar4's culture: We live by our values and expect our team to buy in.

• • Act with focus
  • Get after it
  • Grow without limits
  • Build the team
  • Obsess Over Customers
  • Commit to Service
• Entrepreneurial spirit: Our team members act like entrepreneurs in that we are incredibly driven, agile, goal‑oriented, and are always up for a challenge.

Why You Should Join Us

• Results: Pillar4 has built the #1 digital media company in the sleep health and hygiene space and is profitably expanding into fitness, nutrition, and mental health verticals.
• Stability: We are privately owned, have a holding period of 'forever,' and have significant cash to invest.
• Exposure: You will have a front‑row seat in growing a business. Your teammates have built and sold companies, managed hundreds of employees, and run campaigns with Fortune 500 brands.
• Market landscape: The $4 trillion health and wellness market is a highly relatable industry that is transforming. There's no better time than now to be building a business in this space.
• Career growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
• Learning: We are a mighty team with subject matter experts in creative, branding, content strategy, SEO, paid media, and more. The opportunity to grow new skills and learn from smart people is endless.
• Impact‑focused: Opportunities to take part in our quarterly initiatives with organizations like Beds for Kids and The Green Chair Project and help respond to the critical needs of our local communities.
• Fun: The team has a high bar for excellence but also a real interest in each other and making work fun.

Who We Are

Launched in 2017, Pillar4 Media operates a portfolio of market‑leading digital brands that help consumers make better purchasing decisions. Our vision is to help people live healthier lives with access to trusted resources, in‑depth product reviews, and supportive communities. Our mission is to be the #1 content and commerce engine connecting consumers to the best brands in all four pillars of health and wellness: sleep, fitness, nutrition and mental health.

We also partner with the leading direct‑to‑consumer brands in our markets to grow their businesses online. Our current portfolio includes the following:

• Mattress Advisor, launched in 2017
• Mattress Nerd, acquired in 2018
• Sleepopolis, acquired in 2020
• Mattress Clarity, acquired in 2020
• The Fit House, launched in 2021
• Garage Gym Reviews, acquired in 2021
• Sleepyti.me, acquired in 2022
• Sleep Advisor, acquired in 2022
• BarBend, acquired in 2023
• Breaking Muscle, acquired in 2023
• Morning Chalk Up, acquired in 2023
• Partnerships with leading direct‑to‑consumer brands and media companies to grow their businesses.

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors.

At this time, Pillar4 will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

All offers are subject to a background check.

All offers are subject to a background check.