Sales Operations Associate Remote - US

Grow Therapy; New York (NY); Remote; USD 71,000 - 78,000; Full time

Job summary

An innovative company is seeking a Sales Operations Specialist to enhance their Rev-Ops team. This role focuses on managing HubSpot workflows, providing crucial support to sales leadership, and optimizing processes to improve efficiency. As a key player in a fast-growing environment, you'll collaborate with various teams to interpret sales data and identify opportunities for improvement. If you're passionate about leveraging technology to drive success in sales operations and thrive in a dynamic setting, this is the perfect opportunity to make a significant impact.

Qualifications

• Expertise in HubSpot with certifications is highly preferred.
• Strong project management skills and experience in high-volume sales.

Responsibilities

• Manage and support day-to-day HubSpot operations.
• Optimize workflows and processes across the customer journey.

Skills

HubSpot Sales Software Certification

Project Management

Sales Process Optimization

Data Analysis

Collaboration

Adaptability

Education

Bachelor's Degree

Tools

HubSpot

Re-Tool

Looker

Workato

Intercom

Job description

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing:

Grow Therapy is looking for a Sales Operations Specialist. Reporting into our Revenue Operations Manager, you’ll work with leaders from multiple go-to-market, success, clinical, and technology teams. You’ll work primarily in Hubspot, troubleshooting workflows, building critical automations and refining current sales processes. Sales Leadership will rely on you for in-depth reporting, maintaining a very intricate Hubspot ecosystem and process improvement ideas. This role will be both collaborative project work and direct support of the teams.

This is an individual contributor role as an integral part of a fast-growing Rev-Ops team that includes Marketing Ops, Sales Ops, Internal Ops and Enablement Ops.

Responsibilities include:

• Day to day Hubspot management and support
• Develop Workflow and Automation architecture and troubleshoot problems
• Run the triage and provide timely solutions to Sales Help requests
• Advanced knowledge of Hubspot reporting
• Support Rev-Ops leadership on Cross Functional projects
• Optimize existing Hubspot workflows and processes across the customer journey
• Interpret sales data to identify areas of opportunity across the Sales teams
• Support complex sales processes and new implementations

The salary range for this position is $71,000 - $78,000 USD.

You’ll Be a Good Fit If:

• You’re a HubSpot expert! We’re looking for individuals who are Hubspot Sales Software Certified, HubSpot Marketing Software Certified and/or HubSpot RevOps Certified (strongly preferred).
• You have exceptional project management skills and you like to get stuff done!
• You have experience working within a high volume sales organization, Enterprise sales or building customer success functions in HubSpot.
• Prior experience building processes and implementing change within a start up (pre Series C)
• Comfort building CRM architecture and providing relevant training and support to ensure long last adoption
• This position will work in Hubspot Automation and build complex processes across multiple Professional+ level hubs (Marketing, Sales, Ops, and Service). Knowledge of advanced Hubspot Administration is highly desirable.
• Experience in Re-Tool, Looker, Workato, and/or Intercom is a plus!
• You must be adaptive, have a high sense of urgency and prioritization, and be extremely collaborative.
• You love learning about process and design. We are continuously learning and growing as a team.
• We are looking for a team member who can bring new ideas, challenge our perspectives and constantly push our team and organization to be better in a respectful, transparent way.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring.

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