Sales Operations Associate (Remote)

INFUSE; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Join an innovative company as a Sales Operations Associate, where you will support the Global Sales Team by managing operational tasks and enhancing sales performance through insightful data analysis. This role offers the opportunity to collaborate with various teams, streamline processes, and empower sales leaders with comprehensive reporting. If you have a strong analytical background, proficiency in Salesforce, and excellent communication skills, this position is perfect for you. Be part of a dynamic environment that values your contributions and fosters professional growth.

Qualifications

• Experience in Salesforce reporting and data analysis within sales.
• Strong analytical skills to interpret complex sales data.

Responsibilities

• Manage inbound requests from the Sales organization regarding Salesforce.
• Develop Salesforce reports and dashboards for sales insights.
• Train sales team members on Sales Technologies and processes.

Skills

Salesforce Reporting

Data Analysis

Analytical Skills

Communication Skills

Presentation Skills

Collaboration Skills

Problem-Solving

B2B Sales Knowledge

Tools

Salesforce

PowerPoint

Google Slides

Outreach

Hubspot

LinkedIn Sales Navigator

Job description

We are seeking a detail-oriented and analytical Sales Operations Associate to join our team.

In this position, you will play a pivotal role in supporting our Global Sales Team by managing operational tasks, providing training and guidance on the technologies used by sales teams, and assisting in Salesforce reporting to deliver actionable insights that drive sales performance.

You will collaborate closely with various teams to streamline processes, enhance data accuracy, and empower sales leaders with comprehensive reporting and analysis. This role requires strong analytical skills, a deep understanding of Salesforce, and effective communication with sales teams.

Responsibilities:

• Own the resolution of inbound requests from the Sales organization, including Salesforce reporting and questions about sales processes and technologies.
• Develop and generate Salesforce reports and dashboards to provide insights into sales activities, performance metrics, and key performance indicators.
• Prepare clear and concise presentations for sales leaders, highlighting key findings, trends, and recommendations based on data analysis.
• Assist sales leaders in interpreting and understanding the implications of the data analysis to support informed decision-making.
• Continuously assess and improve reporting processes and methodologies to streamline data analysis and reporting efficiency.
• Assist in the planning and execution of processes, systems, and data projects to enhance sales efficiency and effectiveness.
• Manage the operational onboarding process for new sales hires, ensuring smooth integration into sales systems and processes.
• Provide training and guidance to sales team members on Sales Technologies and processes (including LinkedIn, Outreach, Salesforce, and DocuSign).

Requirements:

• Proven experience in Salesforce reporting and data analysis, preferably within a sales or business intelligence role.
• Strong proficiency in Salesforce reporting functionalities, including report creation, dashboards, and data manipulation.
• Excellent analytical and problem-solving skills, with the ability to interpret complex sales data and draw actionable insights.
• Proficient in creating visually appealing and impactful presentations using tools such as PowerPoint or Google Slides.
• Strong collaboration skills to effectively work with Salesforce Admins and cross-functional teams.
• Detail-oriented with a focus on data accuracy and integrity.
• Excellent communication skills to convey complex data findings to sales leaders clearly and concisely.
• Ability to prioritize and manage multiple tasks, meet deadlines, and adapt to changing business needs.
• Knowledge of sales processes and understanding of B2B sales is a plus.
• Administrative experience with Sales and Marketing tools such as Outreach, Salesloft, LinkedIn Sales Navigator, Hubspot is a plus.