Sales Operations Associate

Future Publishing Limited; United States; Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k match

Uncapped leave

Profit sharing bonus

Refer a friend program

Well-being support

Job summary

Future Publishing Limited is hiring a Sales Associate for a remote US-based position. You will support sales operations, process orders, and manage billing workflows using Salesforce and Google Workspace tools. The role offers exposure to forecasting, analytics, and cross-functional revenue processes.

The ideal candidate has experience in sales operations and strong data accuracy, with the ability to work remotely within the United States. A relevant degree or equivalent experience is preferred.

Qualifications

• Experience managing sales operations, order processing, or commercial billing workflows.
• Proficiency with Salesforce, Google Workspace, Google Sheets, Excel, and Slack.
• Strong data accuracy skills with ability to maintain clean sales contract records.
• Ability to resolve billing queries and coordinate revenue workflows cross-functionally.
• Strong written communication to update internal and external partners.
• Relevant degree or equivalent practical business experience.

Responsibilities

• Use Salesforce and Google Sheets to create, process, and maintain sales contracts and orders.
• Manage pre-sale advertising inventory for multi-channel digital campaigns.
• Ensure all sales orders meet contracting, approval, payment term, and credit control standards.
• Coordinate with accounting to resolve client delivery questions, billing changes, and revenue queries.
• Manage the month-end close process for designated account teams in collaboration with delivery units.
• Build sales intelligence reports for forecasting, commercial analysis, and strategic business projects.

Skills

Sales operations

Order processing

Billing workflows

Data accuracy

Communication skills

Remote work

Education

Relevant degree or equivalent practical business experience

Tools

Salesforce

Google Workspace

Google Sheets

Microsoft Excel

Slack

Job description

Who we are
We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day.

Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions.

The Team

Future B2B delivers an unparalleled client experience across newsletters, digital advertising, lead generation, webinars, and live events. Through well-known specialist brands, we connect major companies with highly engaged professional audiences. Our sales team builds lasting partnerships with Fortune 500 corporations and growing startups. Joining us as a Sales Associate gives you hands-on experience and a strong foundation for career advancement in media sales.

What you'll do
Reporting to the Senior Director, B2B Operations

• Use Salesforce and Google Sheets to create, process, and maintain sales contracts and orders.
• Manage pre-sale advertising inventory for multi-channel digital campaigns.
• Ensure all sales orders meet contracting, approval, payment term, and credit control standards.
• Coordinate with accounting to resolve client delivery questions, billing changes, and revenue queries.
• Manage the month-end close process for designated account teams in collaboration with delivery units.
• Build sales intelligence reports for forecasting, commercial analysis, and strategic business projects.

What you’ll bring

• Experience managing sales operations, order processing, or commercial billing workflows.
• Proficiency using Salesforce, Google Workspace, Google Sheets, Microsoft Excel, and Slack.
• Strong data accuracy skills with an ability to maintain clean sales contract records.
• Demonstrated ability to resolve billing queries and coordinate cross-functional revenue workflows.
• Strong written communication skills to deliver clear updates to internal and external partners.
• A relevant degree or equivalent practical business experience.
• Experience in sales operations, order management, or commercial contract administration.
• Proficiency with Salesforce CRM software and Microsoft Excel or Google Sheets.
• Ability to work remotely within the United States.

What We Offer

• Medical, dental, and vision coverage
• 401k plus a company match
• Uncapped leave
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programs
• Opportunity to purchase shares in Future with our Share Incentive Plan

The expected range for this role is $40,000 - $56,000

Internal job family level Commercial 8

This is a remote, U.S.-based role. Future U.S. can hire in 37 states. These include:

Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, and Wisconsin.

Diversity and Inclusion

At Future, we’re working to attract, retain and foster diverse talent, educate our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.

Please let us know if you need any reasonable adjustments.

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