Sales Operations Associate

Elastic; United States; Remote; USD 74,000 - 117,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Flexible locations & schedules

Vacation days

Donation matching

Volunteer hours

Parental leave

Job summary

Elastic, the Search AI Company, seeks a Sr. Analyst, RevOps to drive sales strategy, planning, reporting, and analysis for the ESP org. You will harness data to provide insights for business partners, support regular reviews, and assist in annual planning.

You will build dashboards, develop forecasting models, and streamline RevOps processes while partnering with sales, marketing, and IT to enable growth and better decision-making.

Qualifications

• 3-5 years work experience in Sales Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations.
• Proficiency in data analysis and interpretation techniques.
• Ability to evaluate and improve RevOps processes.
• Experience with data validation and quality assurance practices.
• Ability to use analytical software for trend identification.
• Experience in collaborating with CRM systems.
• Knowledge of SaaS business metrics and performance indicators.
• Proficiency with effective use of AI for operations use cases.
• Demonstrated ability to streamline RevOps processes leading to measurable efficiency gains.
• History of fostering well-developed relationships with stakeholders.
• Accomplished in delivering strategic insights that informed senior management's revenue initiatives.
• Proven ability to present complex data findings in a clear and actionable manner to diverse audiences.

Responsibilities

• Analyze and interpret complex data sets to uncover insights that drive revenue growth. Develop data models and create dashboards to monitor key performance metrics proficiently. Identify trends and patterns in data, supporting business decisions while assisting with data validation and quality assurance to maintain data integrity.
• Develop robust revenue forecasting models based on historical data. Collaborate with sales and marketing teams to gather insights that inform forecasts. Monitor actual revenue against forecasts and adjust models as needed. Clearly communicate findings and assumptions to stakeholders to ensure alignment.
• Evaluate the current RevOps processes to identify and eliminate inefficiencies. Design and implement improvements that enhance operational efficiency. Facilitate workshops across departments to streamline workflows and establish best practices for data collection and reporting.
• Collaborate with business partners to identify their reporting and analytical needs. Facilitate cross-functional meetings to gather insights and align on RevOps initiatives. Build well-developed relationships with stakeholders for effective communication and provide training on data usage and insights interpretation.
• Create and maintain regular performance reports to track key revenue metrics. Examine the data to identify improvement areas and growth opportunities. Present actionable recommendations to stakeholders and collaborate with IT to optimize reporting tools for user needs.
• Deliver strategic insights through data analysis to fuel business growth initiatives. Clearly present findings to senior management and evaluate risks tied to revenue strategies, recommending effective mitigations. Build actionable plans that assist business partners in making informed decisions.

Skills

Sales operations

Strategy

FP&A

Management consulting

CRM systems

SaaS metrics

Data analysis

AI for operations

Stakeholder management

Data storytelling

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

To support our growth and enable us to scale proficiently, we are seeking an impressive Sales Ops Professional to drive all sales strategy, planning, reporting, and analysis efforts for our ESP org. We're looking for a Sr. Analyst, RevOps to help us harness data to provide insights for our business partners, support regular business reviews, and assist in annual planning activities. This role offers the chance to play a significant part in shaping important areas that can drive growth for Elastic in the market, particularly as our organization is still developing its capabilities. If you enjoy working in a dynamic environment where your contributions can have a real impact, we’d love to hear from you.

What You Will Be Doing:

• Analyze and interpret complex data sets to uncover insights that drive revenue growth. Develop data models and create dashboards to monitor key performance metrics proficiently. Identify trends and patterns in data, supporting business decisions while assisting with data validation and quality assurance to maintain data integrity.
• Develop robust revenue forecasting models based on historical data. Collaborate with sales and marketing teams to gather insights that inform forecasts. Monitor actual revenue against forecasts and adjust models as needed. Clearly communicate findings and assumptions to stakeholders to ensure alignment.
• Evaluate the current RevOps processes to identify and eliminate inefficiencies. Design and implement improvements that enhance operational efficiency. Facilitate workshops across departments to streamline workflows and establish best practices for data collection and reporting.
• Collaborate with business partners to identify their reporting and analytical needs. Facilitate cross-functional meetings to gather insights and align on RevOps initiatives. Build well-developed relationships with stakeholders for effective communication and provide training on data usage and insights interpretation.
• Create and maintain regular performance reports to track key revenue metrics. Examine the data to identify improvement areas and growth opportunities. Present actionable recommendations to stakeholders and collaborate with IT to optimize reporting tools for user needs.
• Deliver strategic insights through data analysis to fuel business growth initiatives. Clearly present findings to senior management and evaluate risks tied to revenue strategies, recommending effective mitigations. Build actionable plans that assist business partners in making informed decisions.

What You Bring:

• 3-5 years work experience in Sales Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations
• Proficiency in data analysis and interpretation techniques
• Ability to evaluate and improve RevOps processes
• Experience with data validation and quality assurance practices
• Ability to use analytical software for trend identification
• Experience in collaborating with CRM systems
• Knowledge of SaaS business metrics and performance indicators
• Proficiency with effective use of AI for operations use cases
• Demonstrated ability to streamline RevOps processes leading to measurable efficiency gains
• History of fostering well-developed relationships with stakeholders
• Accomplished in delivering strategic insights that informed senior management's revenue initiatives
• Proven ability to present complex data findings in a clear and actionable manner to diverse audiences

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Family and Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) Poster

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$74,200—$117,400 USD

The typical starting salary range for this role in the select locations listed above is:

$89,000—$140,800 USD