Sales Operations Associate

KeyMe Locksmiths; Hebron (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

KeyMe Locksmiths is seeking a Sales Operations Associate to enhance communication with retailer staff and analyze feedback for business improvements. This entry-level role requires strong organizational skills and proficiency in Microsoft Suite, working closely with the Sales team to optimize performance across their nationwide network.

Benefits

Health, dental, and vision insurance

401K plan with match

Flexible PTO Policy

Remote budget to set up home office

Qualifications

• Experience working in a fast-paced environment.
• Strong organizational, planning, and follow-up skills.
• High levels of integrity, autonomy, and self-motivation.

Responsibilities

• Build relationships with retailer staff through communication.
• Analyze managerial feedback to suggest improvements.
• Monitor ongoing service performance and interact with service professionals.

Skills

Microsoft Suite proficiency

Organizational skills

Analytical skills

Communication skills

Education

Bachelor's Degree or equivalent work experience

Tools

Jira

Zoho/CRM

Job description

Join to apply for the Sales Operations Associate role at KeyMe Locksmiths

1 day ago Be among the first 25 applicants

Join to apply for the Sales Operations Associate role at KeyMe Locksmiths

Get AI-powered advice on this job and more exclusive features.

About Us

KeyMe is an exciting company disrupting the $12B locksmith industry through its robotics technology, retail footprint and nationwide locksmith network. KeyMe leads the industry in both customer experience and technological innovation, consistently setting new standards for service excellence and reliability.

Description

About Us

KeyMe is an exciting company disrupting the $12B locksmith industry through its robotics technology, retail footprint and nationwide locksmith network. KeyMe leads the industry in both customer experience and technological innovation, consistently setting new standards for service excellence and reliability.

KeyMe operates more than 6,500 fully automated self-service key duplication kiosks that can be found in major retailers across the country including Walmart, Kroger, Albertsons, 7-Eleven, Menards, and many others. Via AI and robotics, KeyMe allows users to store, share, and duplicate their physical keys and RFID cards at the Kiosk. Additionally, KeyMe operates the largest nationwide marketplace for residential and commercial locksmith services offering customers a one-stop solution for all their locksmith needs ranging from lockouts, vehicle keys, home, commercial and custom jobs.

We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. KeyMe does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment on account of any characteristic protected by state or federal law or local ordinance.

About The Role

The Sales Operations Associate will have store-level communication responsibilities and will join a high performing team. This role will be in charge of building relationships with retailer staff, especially store managerial staff through consistent communication, and regularly scheduled virtual meetings and presentations. Through communication with the store, the team member in this role will interpret store feedback and suggest business improvements. This role will work closely with the Sales team to share retailer findings, and the Tech Support and Operations team to proactively communicate kiosk updates and timelines.

This role will require working on weekends. The schedule is Wednesday - Sunday.

What You’ll Be Doing

• Internally communicate locations that are underperforming and mislabeled on Google; suggest and track solutions
• Anticipate, identify and resolve conflicts and problems as they arise
• Effectively communicate with necessary stakeholders internally and externally to drive efficiencies across the business
• Coordinate regularly scheduled communications to accounts or partners in an effort to foster an industry leading experience across our marketplace
• Analyze managerial feedback to identify areas of improvement and suggest global solutions to enhance kiosk and program performance and retailer communication
• Create, maintain, and communicate documentation and training materials regarding team processes and procedures
• Monitor on-going service performance and interact with service professionals and customer support team
• Propose, coordinate, and manage resolutions in Jira with store and corporate level retailer decision makers
• Conduct weekly retailer reporting identifying sales trends
  
  

How We Know You Can Do It

• Microsoft Suite proficiency
• Experience working in a fast-paced environment where success requires being nimble and creative
• Experience working on tasks involving operations and reporting
• Strong organizational, planning, and follow-up skills
• High levels of integrity, autonomy, and self-motivation
• Proficient analytics skills including spreadsheets and data management
• Jira and Zoho/CRMskills a plus
• Bachelor's Degree or equivalent work experience
  
  

What You’ll Get

• Compensation package that includes salary
• Health, dental, and vision insurance
• Remote budget to set up your home office
• 401K plan with match
• Flexible PTO Policy
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Basic Life and AD&D Insurance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

Referrals increase your chances of interviewing at KeyMe Locksmiths by 2x

Sign in to set job alerts for “Salesperson” roles.

Specialty Sales Representative, Eye Care - Cincinnati, OH

Cincinnati, OH $50,000.00-$120,000.00 6 months ago

Cincinnati, OH $55,000.00-$75,000.00 2 weeks ago

Sales Representative - Remote Role with Training Provided and Bonus

Cincinnati, OH $65,000.00-$100,000.00 1 month ago

Cincinnati, OH $65,000.00-$100,000.00 1 month ago

Cincinnati, OH $55,000.00-$75,000.00 2 weeks ago

Cincinnati, OH $65,000.00-$110,000.00 1 month ago

Pharmaceutical Sales Representative - CINCINNATI, OH

STARSTIX Sales Representative – Work from Home

Cincinnati, OH $65,000.00-$100,000.00 1 month ago

Cincinnati, OH $100,000.00-$170,000.00 4 days ago

Sales Representative - Work From Home - good pay start today

Cincinnati, OH $50,000.00-$95,000.00 1 month ago

STARSTIX Remote Sales Representative – Work from Home

Cincinnati, OH $65,000.00-$100,000.00 1 year ago

Cincinnati, OH $65,000.00-$100,000.00 1 month ago

Cincinnati, OH $50,000.00-$95,000.00 1 year ago

Remote Sales Representative – Work from Home

Cincinnati, OH $65,000.00-$100,000.00 1 year ago

Cincinnati, OH $65,000.00-$100,000.00 1 year ago

Sales Representative - Work From Home - hiring now

Cincinnati, OH $100,000.00-$120,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.