Sales Operations Analyst, Healthcare

Inmar; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Join a dynamic sales operations team at a leading company in healthcare, where you will leverage data to optimize sales performance and drive growth. The Sales Operations Analyst role involves data management, process optimization, and collaboration to enhance decision-making within the sales team. If you have a strong analytical background and relevant experience, this is your chance to make an impact in a fast-paced environment.

Benefits

Medical, Dental, and Vision insurance

401(k) retirement plans with company match

Flexible time off and 11 paid holidays

Qualifications

• 3+ years of experience in sales operations, sales analytics, or similar roles.
• Experience with CRM systems and data visualization platforms.
• Proficiency in Excel and SQL.

Responsibilities

• Collect and analyze sales data to identify trends and performance gaps.
• Create and circulate sales reports for executives.
• Collaborate with cross-functional teams to enhance sales effectiveness.

Skills

Analytical skills

Communication

Problem-solving

Education

Bachelor’s degree in Business, Finance, Marketing, or related field

Tools

Salesforce

SQL

Excel

Google Suite

Job description

The Sales Operations Analyst plays a critical role in supporting the Healthcare Sales team by leveraging data-driven insights to optimize sales performance, improve processes, and enhance strategic decision-making. This role is responsible for analyzing sales trends, managing key data sets, producing performance reports, and collaborating with cross-functional teams to drive sales effectiveness and revenue growth.

Candidates who are in the Winston-Salem, NC and surrounding area will be given preference.

Key Responsibilities

Data Management & Analysis

• Collect, manage, and analyze sales data to identify trends, opportunities, and performance gaps.
• Generate reports and dashboards to provide insights into sales performance, market trends, and customer behaviors.
• Maintain data accuracy and integrity across sales technology platforms (e.g., Salesforce, Incorta, Oracle).
• Support the field sales team by resolving data inconsistencies and providing quality assurance.
• Develop sales forecasts, demand planning, and financial projections to guide sales strategies.

Sales Process Optimization

• Identify inefficiencies in sales workflows and recommend scalable solutions to improve productivity.
• Assist in the development and optimization of sales enablement tools, including CRM enhancements and automated workflows.
• Partner with the Director of Field Sales Operations to implement process improvements that enhance team efficiency.

Reporting & Insights

• Create and circulate sales reports that provide actionable insights for sales executives and cross-functional peers.
• Conduct whitespace analyses to uncover untapped opportunities for business growth.
• Support Rx Returns business reviews and provide data-driven recommendations to enhance customer engagement.
• Collaborate with the Quality Assurance team to conduct periodic audits and ensure data accuracy.

Cross-Functional Collaboration

• Work closely with Marketing, Product, Regulatory, and Customer Service teams to align sales initiatives with business objectives.
• Partner with the Sales Enablement team to support sales training programs with data-backed insights.
• Coordinate with technology and operations teams to enhance system integrations and sales tools.

Performance Assessment & Forecasting

• Monitor sales representatives’ performance using key performance indicators (KPIs) and provide recommendations for improvement.
• Assist in financial forecasting for sales revenue, operational expenses, and market demand.
• Provide analytical support for pricing strategies and package rate management.

Qualifications:

• Education: Bachelor’s degree in Business, Finance, Marketing, or a related field.
• Experience: 3+ years in sales operations, sales analytics, or a similar data-driven sales role.
• Experience working with CRM systems, sales automation tools, and data visualization platforms (e.g., Salesforce, Incorta, Oracle).

Skills:

• Strong analytical, research, and problem-solving skills.
• Excellent communication and presentation abilities, with the capability to translate complex data into actionable insights.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Excel, SQL, and BI tools is a plus.
• Proficiency in Google Suite products, including Google Looker

Why Join Us?
Be part of a dynamic sales operations team supporting the healthcare industry with data-driven solutions that drive growth and efficiency. This role provides an opportunity to make a meaningful impact, optimize sales strategies, and collaborate with industry leaders in an innovative and fast-paced environment.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

While performing the duties of this job, the associate is:

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Occasionally required to stand, kneel or stoop and lift and/or move up to ## pounds.
• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
• Occasionally required to remain in a stationary position.

As an Inmar Associate, you:

• Champion Inmar’s Beliefs, Standards and Values fostering a positive, inclusive and high-performing workplace culture.
• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

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At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability/vets.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.