Sales Operations Analyst

Provider Partners; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization is seeking a detail-oriented Sales Operations Analyst to enhance sales team efficiency through data analysis and CRM optimization. The role involves collaborating with cross-functional teams and supporting sales strategy execution in a fast-paced environment.

Qualifications

• 2+ years in sales operations, business analytics, or CRM management.
• Healthcare experience preferred.

Responsibilities

• Maintain and optimize Salesforce CRM for opportunity tracking.
• Analyze sales data to identify trends and provide insights.
• Create and distribute reports on sales performance metrics.

Skills

Analytical Skills

Problem-Solving

Communication

Organizational Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Healthcare Administration

Tools

Salesforce

Excel

Power BI

Tableau

Job description

Provider Partners Connect Care (PPCC) is a value-based care organization participating in the CMS ACO High Needs REACH model. We work directly with long-term care providers, clinicians, and post-acute facilities to improve care for complex, high-needs Medicare beneficiaries through proactive clinical support, data-driven insights, and aligned incentives.

Position Summary

The Sales Operations Analyst plays a critical role in driving the efficiency and effectiveness of the sales team. This position supports sales strategy execution through data analysis, CRM optimization, process improvement, and cross-functional coordination. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, growth-focused healthcare environment.

Key Responsibilities

• Maintain and optimize Salesforce CRM for opportunity tracking, pipeline reporting, and territory management
• Analyze sales data to identify trends, forecast growth, and provide actionable insights to leadership
• Create and distribute weekly and monthly reports on sales performance metrics
• Support onboarding and enablement of sales team members with tools, templates, and process documentation
• Assist with lead scoring, prospect segmentation, and campaign tracking
• Collaborate with marketing and strategy teams to align outreach efforts and measure ROI
• Manage and refine sales processes to reduce friction and improve consistency
• Support contract workflow tracking, DocuSign integration, and coordination with legal and operations teams

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or a related field
• 2+ years in sales operations, business analytics, or CRM management (healthcare experience preferred)
• Proficiency with Salesforce (required); experience with Excel, Power BI, or Tableau a plus
• Strong analytical and problem-solving skills
• Excellent organizational and communication abilities
• Ability to work independently in a remote or hybrid environment

Preferred Attributes

• Familiarity with value-based care, ACOs, or Medicare programs
• Comfort working with sales and clinical leadership in a mission-driven setting
• High level of integrity, accountability, and commitment to excellence