Sales Operations Analyst

Canonical; Seattle (WA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm seeks a proactive Sales Operations Analyst to enhance data quality and streamline processes within its global sales team. This role offers the chance to collaborate with various departments, ensuring accurate order processing and supporting sales leadership. With a focus on continuous improvement and operational excellence, the ideal candidate will thrive in a dynamic remote environment, contributing to the company's success in the tech industry. Join a diverse team dedicated to pioneering open-source technology and enjoy competitive compensation along with a strong emphasis on personal growth and learning opportunities.

Benefits

Annual Learning and Development Budget

Recognition Rewards

Maternity and Paternity Leave

Employee Assistance Programme

Travel Opportunities

Biannual Team Sprints

Qualifications

• Strong academic record from high school and university.
• Experience in sales operations or order processing roles.
• Proven ability to improve data quality.

Responsibilities

• Support daily operations of the global sales function.
• Assist the Sales Operations Manager to improve sales data quality.
• Deliver sales metrics and perform analytical tasks.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

Collaboration

Communication

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical

About Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, along with industry leaders across sectors. We are a pioneer in global distributed collaboration, with 1100+ colleagues in 75+ countries and few office-based roles. Teams meet 2-4 times annually in various interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

Role Overview

We are hiring Sales Operations Analysts to join a team of experts supporting Canonical's sales teams in achieving their goals. The team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will demonstrate initiative in improving team workflows, maintaining compliance, and governance. Success in this role is measured by increased deal velocity and high-quality CRM data to inform business decisions. The ideal candidate is proactive, a team player, and passionate about partnering with sales leadership, with a drive to support Canonical's success in the tech industry.

Location

These roles are remote, based in the EMEA and Americas regions.

Responsibilities

1. Support daily operations of the global sales function
2. Review opportunities for accuracy and process orders post-deal closure
3. Assist the Sales Operations Manager to improve sales data quality and processes
4. Report data quality metrics to executive stakeholders
5. Implement surveys and define metrics for leadership
6. Support global sales teams on CRM and other systems
7. Deliver sales metrics, dashboards, and perform analytical tasks
8. Lead automation and streamline the Lead to Order process

Qualifications

1. Strong academic record from high school and university
2. Experience in sales operations or order processing roles
3. Experience in a technology subscription business
4. Proven ability to improve data quality
5. Energetic, systematic, and focused on scalable outcomes
6. Excellent problem-solving and analytical skills
7. Ability to collaborate across organizational levels globally
8. Effective communication across departments such as Sales, Legal, Finance, Marketing
9. Experience with Salesforce or similar CRM systems
10. Willingness to travel internationally twice a year for up to two weeks

What Canonical Offers

Competitive global compensation, annual reviews, and performance bonuses. Additional benefits include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards and annual leave
• Maternity and paternity leave
• Employee Assistance Programme
• Travel opportunities and upgrades for company events

About Canonical

Canonical pioneers open source technology, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and foster a future-oriented, innovative work environment. Working here involves remote work, continuous learning, and personal growth.

Canonical is an equal opportunity employer committed to diversity and inclusion. We value all backgrounds and perspectives, ensuring fair consideration for every applicant.