Sales Operations Analyst

Canonical; San Bernardino (CA); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sales Operations Analyst to enhance sales team performance through data quality improvements and process automation. This role is critical in supporting the global sales function, ensuring accurate order processing, and driving initiatives that boost deal velocity. The ideal candidate will be a proactive problem solver with a passion for technology and collaboration. Join a forward-thinking company that values excellence and offers a dynamic remote work environment, where you can contribute to innovative solutions in the open-source software space.

Benefits

USD 2,000 annual learning and development budget

Generous leave policies

Employee Assistance Programme

Travel opportunities for team meetings

Biannual in-person team sprints

Qualifications

• Experience in sales operations or order processing roles.
• Strong academic background from high school and university.

Responsibilities

• Support daily operations of the global sales function.
• Assist in improving sales data quality and processes.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

Collaboration

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to support our sales teams in achieving their business goals. The Sales Operations team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will demonstrate initiative, maintain compliance, and support governance.

The role's success is measured by increased deal velocity and improved CRM data quality, aiding key business decisions. We seek proactive problem solvers and team players passionate about partnering with sales leadership and promoting open source technology.

Location: These roles are remote within the EMEA and Americas regions.

Role Responsibilities:

• Support daily operations of the global sales function
• Review opportunities for accuracy and process orders post-deal closure
• Assist in improving sales data quality and processes
• Report data quality metrics to executive stakeholders
• Implement surveys and define relevant metrics
• Support sales teams on CRM and other systems
• Deliver sales metrics, dashboards, and perform analytical tasks
• Lead automation and streamline the Lead to Order process

Candidate Requirements:

• Strong academic background from high school and university
• Experience in sales operations or order processing roles
• Experience with technology subscription businesses
• Proven ability to drive data quality improvements
• Energetic, systematic, and focused on scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to collaborate with stakeholders globally
• Experience with Salesforce or similar CRM systems
• Willingness to travel internationally twice a year for up to two weeks

What Canonical Offers:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation reviews and recognition rewards
• Generous leave policies, including maternity and paternity leave
• Employee Assistance Programme
• Travel opportunities for team meetings
• Additional benefits aligned with local needs and fairness

About Canonical:

Canonical is a pioneer in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud computing. We hire globally, uphold high standards, and value excellence. Since 2004, most colleagues work remotely, embracing future-focused work practices. Join us to challenge yourself, learn new skills, and innovate.

Canonical is an equal opportunity employer committed to diversity and inclusion. We consider all applications fairly, regardless of background or identity.

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Business Development and Sales
• Industry: Software Development

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