Sales Operations Analyst

Olympus America, Inc.; Pennsylvania; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Olympus America, Inc. seeks a Sales Operations Analyst to support the field sales force with tool usage, data analysis and BI reporting.

You will learn and apply various sales tools, automate processes where feasible, and help project teams manage initiatives in a fast-paced environment. The role reports to the Manager of Sales Operations and requires strong Excel skills, cross-functional collaboration, and willingness to travel up to 25%.

Qualifications

• Associate Degree strongly preferred in business, marketing, or equivalent knowledge and experience is required.
• Minimum of 1 years’ experience in marketing, sales, project management or equivalent knowledge and experience is required.
• Proven track record of working on project managing initiatives to successful completion is required
• Intermediate knowledge and skills in Microsoft Excel is required
• Strong computer skills including the ability to develop reports using Microsoft Office software
• Willingness to travel up to 25% of the time. International travel may be required

Responsibilities

• Provide daily support to Sales in the effective use of available tools by offering suggestions for the use of tools, needed assistance in understanding the tool/results and the delivery of the tool
• Acquire knowledge and show proficiency in the understanding of all sales tools in our portfolio; be able to complete all sales tools accurately and efficiently
• Prioritize and complete the delivery of all sales support requests received via a shared mailbox or phone
• Track and trend sales tool outcomes & other utilization KPIs; analyze this data and make recommendations for improvements
• Identify ways to automate select sales tools so they are more effective and user-friendly
• Stay current with relevant technology that could be applied to sales tools
• Be well versed in Excel, with specific focus on understanding how to build and use formulas
• Experience in BI tools such as SAP, BOBJ, PowerBI, preferred but not required
• Understand other companies’ sales tool offerings and strategies
• Assist as directed with pilot or special programs of new tools and/or services
• As directed, work with other departments to assist with the development, implementation, launch and maintenance of tools and services, including the design of customized reports.

Skills

Excel

Project management

Reports development

Education

Associate Degree in business, marketing, or equivalent

Tools

SAP

BOBJ

PowerBI

Job description

Select how often (in days) to receive an alert: Create Alert

Workplace Flexibility:Hybrid

For more than 100 years,Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy,True to Life, by advancing medical technologies and elevating the standard ofpatient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

The Sales Operations Analyst will help our field sales force deliver effective and compelling business justification tools to their customers. While the tools can range from inventory assessments to financial calculators, they are all instrumental in helping customers to acquire technology that improves and saves patient lives. This role will report to the Manager of Sales Operations.

Job Duties

• Provide daily support to Sales in the effective use of available tools by offering suggestions for the use of tools, needed assistance in understanding the tool/results and the delivery of the tool
• Acquire knowledge and show proficiency in the understanding of all sales tools in our portfolio; be able to complete all sales tools accurately and efficiently
• Prioritize and complete the delivery of all sales support requests received via a shared mailbox or phone
• Track and trend sales tool outcomes & other utilization Key Performance Indicators (KPIs); analyze this data and make recommendations for improvements
• Identify ways to automate select sales tools so they are more effective and user-friendly
• Stay current with relevant technology that could be applied to sales tools
• Be well versed in Excel, with specific focus on understanding how to build and use formulas
• Experience in Business Intelligence (BI) tools such as SAP, BOBJ, Qlik, PowerBI, preferred but not required
• Understand other companies’ sales tool offerings and strategies
• Assist as directed with pilot or special programs of new tools and/or services
• As directed, work with other departments to assist with the development, implementation, launch and maintenance of tools and services, including the design of customized reports. This may include, but is not limited to, managing the project, obtaining all internal approvals, assisting with beta testing, developing support materials, reviewing the effectiveness and use of tools, assisting with training.
• Perform all other related duties as assigned.

Job Qualifications

Required:

• Associate Degree strongly preferred in business, marketing, or equivalent knowledge and experience is required.
• Minimum of 1 years’ experience in marketing, sales, project management or equivalent knowledge and experience is required.
• Proven track record of working on project managing initiatives to successful completion is required
• Intermediate knowledge and skills in Microsoft Excel is required
• Strong computer skills including the ability to develop reports using Microsoft Office software
• Willingness to travel up to 25% of the time. International travel may be required

Preferred:

• Experience preferred in SAP, BOBJ, and other BI Tools.
• Must be able to quickly grasp complex technical concepts and translate them into simple customer messages
• Must be able to demonstrate organizational, analytical, and problem-solving skills.
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly.

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match

24/7 Employee Assistance Program

Free live and on-demand Wellbeing Programs

Generous Paid Vacation and Sick Time

Paid Parental Leave and Adoption Assistance*

12 Paid Holidays

On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset

Offers onsite, hybrid and field work environments

Paid volunteering and charitable donation/match programs

Employee Resource Groups

Dedicated Training Resources and Learning & Development Programs

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley ||Commercial Operations