Sales Operations Analyst

Canonical; Los Angeles (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Sales Operations Analyst to enhance sales processes and data quality. This exciting role involves supporting global sales operations, improving workflows, and ensuring accurate order processing. The ideal candidate will thrive in a remote environment, collaborating with teams worldwide to drive efficiency and informed decision-making. With a focus on technology and open source, this position offers growth opportunities and a competitive compensation package. Join a dynamic team that values diversity and fosters a culture of continuous learning and innovation.

Benefits

Annual Learning Budget of USD 2,000

Biannual Team Sprints

Recognition Rewards

Parental Leave

Employee Assistance Program

Travel Opportunities

Qualifications

• Experience in sales operations or order processing roles.
• Proven ability to improve data quality and processes.

Responsibilities

• Support daily global sales operations and deal closures.
• Improve sales data quality and report metrics to stakeholders.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

Collaboration

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

CRM Systems

Job description

Join to apply for the Sales Operations Analyst role at Canonical

About Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. We are a pioneer in global distributed collaboration, with 1100+ colleagues in 75+ countries and few office-based roles. Teams meet in person a few times a year at interesting global locations to align on strategy and execution.

We are founder-led, profitable, and growing.

Role Overview

We are hiring Sales Operations Analysts to join a team of experts supporting Canonical's sales objectives. The team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will proactively improve team workflows, maintain compliance, and support governance. Success is measured by increased deal velocity and better CRM data quality, enabling informed business decisions. The ideal candidate is a proactive problem solver, team player, and passionate about technology and open source.

Location

This role is remote within the EMEA and Americas regions.

Responsibilities

1. Support daily global sales operations
2. Review opportunities for accuracy and process successful deal closures
3. Assist in improving sales data quality and processes
4. Report data quality metrics to senior stakeholders
5. Implement surveys and define relevant metrics
6. Support CRM and sales systems globally
7. Deliver sales metrics, dashboards, and perform analytical tasks
8. Lead automation and streamline the Lead to Order process

Candidate Profile

• Strong academic background from high school and university
• Experience in sales operations or order processing roles
• Experience in a subscription-based tech business
• Proven ability to improve data quality
• Energetic, systematic, and focused on scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to collaborate with stakeholders globally
• Experience with Salesforce or similar CRM
• Willingness to travel internationally twice a year for up to two weeks

What Canonical Offers

We offer competitive worldwide compensation, annual reviews, performance bonuses, and benefits reflecting our values. Benefits include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, holiday leave, parental leave, Employee Assistance Program
• Travel opportunities and company event upgrades

About Canonical

Canonical pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We recruit globally, uphold high standards, and promote excellence. Most employees work remotely, fostering innovative thinking and continuous learning.

Canonical is an equal opportunity employer committed to diversity and inclusion. We value different backgrounds and perspectives, ensuring fair consideration for all applicants.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development