Sales Operations Analyst

Dealer Tire LLC; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental coverage

Vision coverage

401k match

Job summary

Dealer Tire is seeking a Sales Operations Analyst I to gather, manage, and interpret sales data, transforming it into actionable insights for the sales organization. You will support data maintenance, reporting, and dashboards while partnering with the sales team to identify opportunities for improved performance.

The role emphasizes collaboration, data quality, and automation of reporting processes, with responsibilities spanning data interpretation, metrics development, and cross-functional

Qualifications

• Bachelor’s degree required, preferably in Business, Mathematics, Engineering or related field.
• 1-2 years of experience in a related field preferred.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Experience with programming languages for statistics and automation (R or Python) is a plus.

Responsibilities

• Define goals of analysis activities and coordinate data collection from databases.
• Evaluate, improve, and build information schemas for sales data accessibility.
• Interpret reports and assist sales staff in understanding data and analyses.
• Maintain and audit critical sales data and own assigned reporting areas.
• Support automation of reporting and build new metrics and dashboards.
• Collaborate with sales to identify performance opportunities.

Skills

Data analysis

Teamwork

Communication

Time management

Problem solving

Agility

Initiative

Relationship building

Education

Bachelor’s degree in Business/Mathematics/Engineering or related field

Tools

MS Office

R

Python

Job description

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

As a Sales Operations Analyst I, your essential job functions will include the following:

Gather, Manage and Understand Data

• Define the goals of analysis activities, and coordinate the collection of appropriate data from databases—understand and assess business situations from an information perspective
• Evaluate, improve, and build on existing information schemas—work to make operations data accessible and useful across the sales team
• Collaborate with sales team members to identify and pursue performance opportunities

Reporting & Support

• Interpret reports and assist sales staff and sales management in understanding underlying data and analysis
• Support the account maintenance process to ensure all information is accurate and available
• Maintain & audit critical sales data through the appropriate IT systems and departments
• Take ownership of assigned areas for reporting and analysis
• Internal end-user point-of-contact for ad hoc information requests—assemble and distribute operational reports and performance metrics
• Support the automation of reporting, and the building of new metrics and dashboards
• Support the sales team with data questions and/or issues that need resolution

Facilitation and Implementation

• Work collaboratively with members of the sales team to analyze data and possible implications - what's the situation mean & what to do
• Contribute to the evaluation and development of new capabilities
• Assist with initiatives to enhance, improve or correct system functionality
• Participate in the development and pilot of sales processes, approaches and methods to understand what works and help determine long term solutions to support the sales team
• Help facilitate group meetings, coordinate feedback, testing and promotion in support of projects

Position Requirements

• Bachelor’s degree required, preferably in Business, Mathematics, Engineering or related field
• 1-2 years of experience in a related field preferred
• Ability to work as a team player towards mutual goals
• Well organized, self-starter who eagerly approaches new challenges
• Demonstrates good interpersonal, verbal and written communication, and time management skills
• Ability to deliver under tight deadlines in rapidly changing business environment
• Proficient in MS Office (Excel, Word, Power Point)
• Experience with programming languages for statistics and automation (R or Python) is a plus
• Familiarity with data-access languages (SQL, SOQL) is a plus
• Familiarity with OBIEE, Salesforce or Google Analytics platforms is a plus
• Problem Solving
• Agility
• Initiative
• Communication
• Relationship Building

Physical Job Requirements

• Continuous viewing from and inputting to a computer screen
• Sitting for long periods of time
• Travel as necessary, <10%

Drug Policy

• Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment background check, drug screening before beginning work.

Why Dealer Tire:

An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).

EOE Statement:

Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

• ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at [e-mail] or via phone at 833-483-8232.