Sales Administrative Support, Associate - Premier

Blue Shield of CA; San Diego (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Blue Shield of California is seeking an Administrative Assistant - Sales, Associate to support Premier Accounts by connecting Strategic Account Managers with plan operations. Verify benefits, help resolve issues, and deliver key customer reporting updates for the account teams.

The role reports to the Manager Account Services and involves day-to-day issue handling and requests. We value leaders who think creatively, work to exceed expectations, and contribute to a high-performing team focused on

Qualifications

• Requires a bachelor's degree or high school diploma with 4 years of relevant experience.
• Experience in a health plan or health insurance industry is required.
• Proficiency with Microsoft Office; Salesforce experience preferred.

Responsibilities

• Verify benefits for accounts and assist in issue resolution.
• Provide account teams with updates for customer reporting.
• Support day-to-day issues and requests from account teams.

Education

Bachelor's degree or High School Diploma/GED

4 years of relevant experience in lieu of a degree

Tools

Microsoft Office

Salesforce

Job description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees, with nearly 1 million total members. Our strategy to win in the market is to understand and meet the needs of commercial/national public-sector employers, labor trusts, and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Administrative Assistant - Sales, Associate will report to the Manager Account Services. In this role, you will be an integral member of the account management team, connecting Strategic Account Managers and Account Service Representatives with the plan's internal operations staff. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting. You will also support account teams with assigned day-to-day issues and requests.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or High School Diploma/GED and 4 years ofadditionalrelevant experience in lieu of a degree
• Requires experience working in a health plan or health insurance industry
• Requires basic experience with Microsoft Office suite of products
• Experience with sales intake tracking systems and software (for example Salesforce) preferred