Sales Office Assistant

Del Monte Corporation; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Employer paid life & disability

Telemedicine & EAP

Voluntary benefits

Job summary

Fresh Del Monte Produce Inc. is seeking a detail-oriented customer service professional in Florida. The role focuses on high-volume data entry, Excel-based tasks, and order processing to maintain customer satisfaction and brand loyalty.

You will enter sales orders, verify pricing, track shipments, and coordinate with multiple teams. Requires 2–3 years’ experience and strong MS Office skills; relocation is not offered.

Qualifications

• High School Diploma or equivalent.
• At least 2 to 3 years prior experience in a similar role (e.g. customer service, project coordination, sales assistant etc.).
• Strong knowledge of Microsoft Office programs (i.e. Excel, Word, PowerPoint and Outlook).

Responsibilities

• Enter sales orders and communicate changes to involved parties.
• Maintain spreadsheets and verify accuracy against SAP and Produce Pro.
• Verify pricing for invoicing and order confirmation.
• Follow up on trucks/appointments to ensure best customer service.
• Coordinate with product groups for efficient freight cost.
• Maintain inventory and allocate product as needed.
• Handle vendor interfaces (i-trade, EDI) for orders, shipments, invoicing.
• Assist with order rejections and resolution of claims.

Skills

Excel

Advanced MS Office

Interpersonal skills

Communication

Education

High School Diploma or equivalent

Job description

***Please note: This position sits in Miami and does not qualify for relocation expenses. ***

Benefits We Offer Include:

• 401(k) with company match
• Employer paid life & disability insurance
• 24/7 Telemedicine & Employee Assistance Program
• Optional voluntary benefits (legal, accident, identity protection)
• Eligibility on the first of the month following your hire date

Purpose of Position:

This position will be providing high level customer service, to ensure overall customer satisfaction and brand loyalty. It requires heavy use of excel, data entry and transactions. It requires handling pressure on fast paced environment.

Accountabilities:

• Enter sales orders and make changes as needed communicating to others involved in the process
• Maintain spreadsheets and verify against Produce Pro and SAP for accuracy on all parameters involved
• Verify pricing for invoicing and order confirmation
• Daily follow up on trucks/appointments and communicate with parties involved for best customer service
• Coordinate with product group teams for efficient freight cost.
• Properly maintain inventory on product needed, coordinating with different product groups for allocation
• Daily maintenance of vendor interface systems (i-trade, EDI, etc) for orders, shipments, and invoicing
• Assist with order rejections, and resolution of claim approval process
• Research, seek resolution and reconcile customer claims, properly maintaining each account payment status working closely with accounting
• Work with quality control to resolve pending and/or potential issues.
• Function as liaison between Corporate Sales office and FOB, Distribution Centers, Ports, Production etc.
• Complete administrative duties as required.
• Handle heavy emails volume on timely and efficient manner.
• Generate department reports as needed.
• High School Diploma or equivalent, from an accredited institution.
• At least 2 to 3 years prior experience in a similar role (e.g. customer service, project coordination, sales assistant etc.).
• Strong knowledge of Microsoft Office programs (i.e. Excel, Word, PowerPoint and Outlook)
• Excellent interpersonal, organizational, analytical and communication skills (i.e. oral and written).
• Must be detail-oriented, and able to multi-task on a fast-paced environment.
• Able to work well under minimal supervision.

***Please note: This position does not qualify for relocation expenses. ***

Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we’ve proudly been nourishing families for over 135 years.

We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.