Sales & Member Services Associate — Training & Retail

Midwest Shooting Center; Lima (OH); In loco; USD 16.531 - 19.286; Part-time

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401k match

Training and development programs

Membership and discount perks

Descrizione del lavoro

Midwest Shooting Center in Lima, Ohio is seeking a motivated Sales Associate to enhance customer experiences. In this customer-facing role, you'll engage with clients, understand their needs, and provide tailored solutions across memberships, training programs, and retail products.

The ideal candidate will possess strong communication skills, a customer-centric mindset, and a commitment to maintaining compliance and safety standards. Join a dedicated team with a focus on growth and professional development, alongside valuable perks including medical, dental, and vision insurance.

Competenze

• Sales performance: Meet or exceed sales goals.
• Customer service: Deliver service excellence.
• Compliance & safety: Maintain regulations.
• Demonstrate integrity and respect in the workplace.

Mansioni

• Greet and assist customers with enthusiasm.
• Conduct sales transactions following regulations.
• Act as a certified Range Safety Officer.
• Maintain store cleanliness and organization.

Conoscenze

Strong communication skills

Customer-centric mindset

Attention to detail

Critical thinking

Adaptability

Team collaboration

Descrizione del lavoro

At Midwest Shooting Center, we embrace growth, teamwork, and excellence. Our purpose is to build an industry leading firearms business that enhances the lives of our employees, customers, and communities by providing a welcoming, safe, and professional environment for our customers while developing top-tier talent within our team. We are proud of our culture, built on trust, performance, and mutual respect, and we hire, reward, and develop around our core values: Team-Driven, Adaptability, and Ownership.

Full and Part Time positions available

Hourly Base Pay: $12.00 - $14.00

Supplemental Pay: $3,000 - $5,000 annually

Your Role as a Sales Associate:

As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities:

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute the MIDWEST Way and ensure every customer leaves satisfied.
  
  
  

Expectations:

• Sales Performance: Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
• Customer Service: Deliver service excellence and proactively address concerns or escalate as needed.
• Compliance & Safety: Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
• Culture Stewardship: Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
• Development: Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
• Team Contribution: Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.
  
  
  

Key Competencies:

• Strong communication skills, clear, persuasive, and professional.
• Customer-centric mindset with a passion for service and sales.
• High attention to detail and commitment to excellence.
• Critical thinking and adaptability in a fast-paced, evolving environment.
• Willingness to learn, grow, and take ownership of your role.
• Ability to collaborate and build strong internal and external relationships.
  
  
  

Why Join Midwest Shooting Center?

• Training & Development: Dedicated programs for skill-building and promotion pathways.
• Performance-Driven Culture: Results matter, your growth is our growth.
• Valuable Perks: Memberships, discounts, medical, dental, and vision insurance, 401k match, group and voluntary life insurance, and incentive programs.
• Leadership & Support: Regular coaching, mentoring, and access to experienced Servant Leaders.
  
  
  

Ready to grow with us? Apply today and be part of a culture where excellence, safety, and service drive everything we do.