Sales Associate

Midwest Shooting Center; Detroit (MI); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Match

Memberships & Discounts

Incentive Programs

Job summary

Midwest Shooting Center in Detroit is seeking a Sales Associate who will connect with customers, understand their needs, and provide tailored solutions across memberships, training programs, and retail products in a fast-paced environment.

This role emphasizes customer engagement, teamwork, and compliance with federal and state regulations, with opportunities for growth and leadership, in a safety-focused, service-driven culture.

Qualifications

• Must have strong communication and customer service skills.
• Experience in sales and retail is preferred.
• Ability to learn products and services quickly and accurately.
• Must pass a background check and drug test.

Responsibilities

• Greet and assist customers on the retail floor and range with enthusiasm.
• Perform sales transactions and firearm-related processes per regulations.
• Conduct range check-ins/outs and act as a Range Safety Officer (RSO).
• Maintain store appearance, cleanliness, and product presentation.
• Engage in ongoing training and uphold safety and service standards.
• Share knowledge with teammates to foster a high-performance environment.

Skills

Strong communication

Customer-centric

Attention to detail

Critical thinking

Ownership mindset

Relationship building

Sales experience

Background check

Drug test

18+ years

Job description

At Midwest Shooting Center, we embrace growth, teamwork, and excellence. Our purpose is to build an industry leading firearms business that enhances the lives of our employees, customers, and communities by providing a welcoming, safe, and professional environment for our customers while developing top-tier talent within our team. We are proud of our culture, built on trust, performance, and mutual respect, and we hire, reward, and develop around our core values: Team-Driven, Adaptability, and Ownership.

Full and Part Time positions available

Hourly Base Pay: $12.00 - $14.00

Supplemental/Bonus Pay: $3,000 - $5,000 annually

Your Role as a Sales Associate:

As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities:

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute the MIDWEST Way and ensure every customer leaves satisfied.

Expectations:

• Sales Performance: Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
• Customer Service: Deliver service excellence and proactively address concerns or elevate as needed.
• Compliance & Safety: Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
• Culture Stewardship: Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
• Development: Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
• Team Contribution: Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.

Key Competencies:

• Strong communication skills, clear, persuasive, and professional.
• Customer-centric mindset with a passion for service and sales.
• High attention to detail and commitment to excellence.
• Critical thinking and adaptability in a fast-paced, evolving environment.
• Willingness to learn, grow, and take ownership of your role.
• Ability to collaborate and build strong internal and external relationships.
• Prior customer service and sales experience
• Must be able to pass a background check and drug test.
• Must be 18 years or older.

Why Join Midwest Shooting Center?

• Training & Development: Dedicated programs for skill-building and promotion pathways.
• Performance-Driven Culture: Results matter, your growth is our growth.
• Valuable Perks: Memberships, discounts, medical, dental, and vision insurance, 401k match, group and voluntary life insurance, and incentive programs.
• Leadership & Support: Regular coaching, mentoring, and access to experienced Servant Leaders.