Firearms Sales & Range Associate — Customer Leader

Midwest Shooting Center; Toledo (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Memberships

Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401k Match

Life Insurance

Incentive Programs

Job summary

Midwest Shooting Center is hiring Sales Associates to connect with customers, understand their needs, and provide tailored solutions across memberships, training programs, and retail products. This role emphasizes customer engagement, leadership opportunities, and a strong safety culture on the sales floor and range.

You will greet customers, process sales, perform range check-ins/outs as an RSO, maintain a professional store presentation, and participate in ongoing training to uphold safety,

Qualifications

• Must be 18 years or older.
• Must pass a background check and drug test.
• Ability to engage customers and provide tailored solutions.
• Experience in retail and/or firearms safety practices is a plus.

Responsibilities

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute the MIDWEST Way and ensure every customer leaves satisfied.

Skills

Sales

Customer service

Communication

Teamwork

Problem solving

Job description

At Midwest Shooting Center, we embrace growth, teamwork, and excellence. Our purpose is to build an industry leading firearms business that enhances the lives of our employees, customers, and communities by providing a welcoming, safe, and professional environment for our customers while developing top-tier talent within our team. We are proud of our culture, built on trust, performance, and mutual respect, and we hire, reward, and develop around our core values: Team-Driven, Adaptability, and Ownership.

Full and Part Time positions available

Hourly Base Pay: $12.00 - $14.00

Supplemental Pay: $3,000 - $5,000 annually

Your Role as a Sales Associate:

As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities:

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute the MIDWEST Way and ensure every customer leaves satisfied.
  
  
  

Expectations:

• Sales Performance: Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
• Customer Service: Deliver service excellence and proactively address concerns or escalate as needed.
• Compliance & Safety: Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
• Culture Stewardship: Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
• Development: Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
• Team Contribution: Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.
  
  
  

Key Competencies:

• Strong communication skills, clear, persuasive, and professional.
• Customer-centric mindset with a passion for service and sales.
• High attention to detail and commitment to excellence.
• Critical thinking and adaptability in a fast-paced, evolving environment.
• Willingness to learn, grow, and take ownership of your role.
• Ability to collaborate and build strong internal and external relationships.
• Prior customer service and sales experience
• Must be able to pass a background check and drug test.
• Must be 18 years or older.
  
  
  

Why Join Midwest Shooting Center?

• Training & Development: Dedicated programs for skill-building and promotion pathways.
• Performance-Driven Culture: Results matter, your growth is our growth.
• Valuable Perks: Memberships, discounts, medical, dental, and vision insurance, 401k match, group and voluntary life insurance, and incentive programs.
• Leadership & Support: Regular coaching, mentoring, and access to experienced Servant Leaders.
  
  
  

Ready to grow with us? Apply today and be part of a culture where excellence, safety, and service drive everything we do.