SALES & MARKETING SUPPORT SPECIALIST

Castolin Eutectic; Milwaukee (WI); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work

Medical

401(k) match

Paid holidays

Job summary

Castolin Eutectic seeks a Sales & Marketing Support Specialist to organize and support a growing sales team. You will manage customer data, assist CRM processes, coordinate sales activities, and backstop marketing initiatives while helping with data-driven reporting and back-end operations.

The role focuses on data, systems, and collaboration across teams, with opportunities to contribute to marketing campaigns, website updates, and product information maintenance.

Qualifications

• Associate’s or Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• 1-3 years of experience in sales support, marketing support, customer service, business development, or related role.
• Experience with CRM or ERP systems strongly preferred.
• Relevant work experience may be considered in lieu of formal education.

Responsibilities

• Provide day-to-day sales support, including customer and prospect research, CRM maintenance, contact updates, lead assignment, opportunity tracking, and follow-up coordination.
• Identify new contacts, buying influencers, and opportunities using lead-generation platforms to grow relationships.
• Generate and distribute sales reports, customer activity updates, and pipeline reports to help prioritize opportunities.
• Support E&O inventory management by identifying aging stock and preparing related reports.

Skills

Organizational skills

Communication skills

Time management

MS Office

Education

Bachelor's degree

Tools

CRM/ERP systems

Job description

Who we are

Brief Description

We are Pioneering Industrial Sustainability. Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.

We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.

Opportunity!

Are you highly organized, detail-oriented, and energized by supporting a sales team? We are seeking a Sales & Marketing Support Specialist to help support business growth by maintaining customer and prospect information, supporting CRM processes, coordinating sales activities, and assisting with marketing initiatives.

This role serves as a resource for our sales team by helping manage customer data, identify opportunities, generate reports, and support account management activities. The position also assists with marketing administration and serves as a trained backup for label creation and printing operations when needed.

This is an excellent opportunity for someone who enjoys working with data, systems, and people while contributing to the success of a growing manufacturing organization.

What You’ll Do

• Provide day-to-day sales support, including customer and prospect research, CRM maintenance, contact updates, lead assignment, opportunity tracking, and follow-up coordination.
• Leverage lead-generation platforms to identify new contacts, buying influencers, account changes, and potential opportunities, enabling the sales team to expand customer relationships and generate new business.
• Generate and distribute sales reports, customer activity updates, pipeline reports, and other business intelligence that helps the sales team prioritize opportunities and manage accounts effectively.
• Assist with Excess & Obsolete (E&O) inventory management by identifying aging inventory, preparing reports, communicating opportunities to the sales team, and supporting initiatives to reduce excess stock.
• Support account and territory management activities, helping sales representatives stay organized and focused on revenue-generating opportunities.
• Support marketing initiatives by updating content, maintaining product and customer information, coordinating campaign execution, and assisting with website, CRM, and marketing system updates.
• Help maintain marketing materials, product information, and digital content.
• Serve as a trained backup for label creation and printing processes to ensure business continuity during absences or periods of high demand.
• Follow established label procedures and quality requirements, providing support only as needed while maintaining primary focus on sales support responsibilities.
• Other tasks as defined.

Requirements

What You’ll Bring

• Strong organizational and time-management skills
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office: Word, Excel, PowerPoint, Outlook and Teams
• Ability to research companies, contacts, markets, and competitors using online tools a
• Ability to create basic presentations, reports, and business materials.
• Comfortable communicating with customers, prospects, and internal team members via email and phone.
• Ability to learn and understand products, applications and industries
• Self-motivated with the ability to work independently and collaboratively
• Ability to handle confidential business information professionally.
• Associate’s or Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• Relevant work experience may be considered in lieu of formal education.
• 1-3 years of experience in sales support, marketing support, customer service, business development, or a related role.

Preferred Qualifications

• Experience with CRM or ERP systems strongly preferred
• Experience supporting a sales team within a manufacturing environment preferred
• Industrial, manufacturing, mechanical, welding, brazing, thermal spray or maintenance-related experience

Join Castolin Eutectic and help customers improve reliability, productivity, and sustainability through innovative surface protection solutions.

Summary

What we offer

Eutectic Corporation offers a competitive compensation program along with a very generous benefit package including:

• Medical
• HSA & FSA plans
• Dental
• Vision
• Company paid Life Insurance and Short-Term Disability
• 401(k) company match
• Generous Paid Time Off policy & paid holidays
• Voluntary Life Insurance, Long Term Disability, Accident Insurance, Critical Illness & Hospital Indemnity Insurance
• Referral bonus
• Hybrid work
• Alternate work schedules

Eutectic Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.