Sales & Marketing Representative

Arrow; United States; Remote; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Disability Insurance

HSA/HRA Options

Job summary

Arrow is seeking a Sales & Marketing Representative to manage account relationships, drive margins, and lead value-added solutions across assigned customers. You will coordinate with internal resources to quote, fulfill demand, ensure on-time delivery, and support engineering and troubleshooting as needed.

In this fully remote role, you’ll develop customer strategies, oversee the Order to Invoice process, and act as the liaison between suppliers and customers.

Qualifications

• Extensive account management experience in B2B sales.
• Ability to develop customer strategies and manage quotes and orders.
• Experience coordinating cross-functional teams for delivery and support.

Responsibilities

• Manage account relationships and maximize margins across assigned customers.
• Lead quote-to-order process, negotiate pricing, and handle credit & invoicing interfaces.
• Provide engineering support and troubleshoot customer problems as needed.
• Act as liaison between suppliers and customers to build long-term partnerships.

Skills

Sales experience

Client relationship management

Strategic service delivery

Value-added selling

Independent worker

Education

Four-year degree

Tools

Quote Center

PC software/CRM

Job description

Position:

Sales & Marketing Representative

Job Description:

What You’ll Be doing

• Manage account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions,
• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.

What We're Looking For:

• Requires in-depth knowledge and experience. Solves complex problems; takes a new perspective using existing solutions
• Works independently; receives minimal guidance. Acts as a resource for colleagues with less experience.
• Represents the level at which career may stabilize for many years or even until retirement
• Contributes to process improvements
• Typically resolves problems using existing solutions
• Provides informal guidance to junior staff
• Works with minimal guidance
• Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.

Work Arrangement:

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

Annual Hiring Range/Hourly Rate:

$28.80 - $35.20

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-MA-Massachusetts (Remote Employees)Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type:

Full time

Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.