Sales Manager - Wilmington, NC

The Cole Family of Harley-Davidson Dealerships; Castle Hayne (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K

Paid vacation & holidays

Medical, dental, vision, life, cancer,

Disability insurance

Health Flexible Spending Account

Company discounts

ZayZoon earned wages

Growth and development opportunities

Job summary

Shipwreck Harley-Davidson in Wilmington, NC is seeking a Sales Manager to lead the store's sales team, drive customer success, and grow the business with integrity. The role requires understanding of motorcycle systems, store operations, and strong relationship-building with customers and staff.

The ideal candidate will have 2-3 years of retail leadership experience, a focus on profitability, and the ability to hire, coach, and engage a team while delivering exceptional customer service in a

Qualifications

• 2-3 years of experience managing a team of 5-8 in a fast-paced retail environment.
• Proven profitability management and strong business acumen.

Responsibilities

• Achieve overall sales goals and service objectives.
• Develop and grow professional customer relationships and sales, including coaching the team to execute customer action plans.
• Hire, develop, and manage performance of sales team members; schedule and engage staff.
• Ensure execution of inventory and operational standards.
• Coach all sales team members to meet customer expectations.
• Manage on-duty responsibilities.
• Lead change management.
• Foster diversity and a respectful environment for customers and staff.

Skills

Motorcycle systems

MS Office

P&L analysis

Team accountability

Weekend availability

Education

High school diploma or GED

Bachelor’s in business

Driver’s license

Motorcycle endorsement

Job description

Sales Manager

Location: Harley-Davidson – Wilmington, NC

Shipwreck Harley-Davidson is looking for a Sales Manager committed to inspiring team members, helping our customers succeed and growing our business with integrity. This opportunity is a professional level sales and management position. The role requires an understanding of store systems, motorcycle systems, parts knowledge and is responsible for developing and maintaining professional customer relationships and program growth. Being a part of our exciting, fun, and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times, and great rides!

An Equal Opportunity Employer

Benefits

• 401K
• Paid Vacation & Holidays
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• Company Discounts
• ZayZoon Earned Access Wages
• Opportunities for growth and professional development

Responsibilities

• Achieve overall sales goals and service objectives
• Manager and grow professional customer relationships/sales, including building and holding team accountable to executing customer action plans
• Selection, hiring, development, performance management, coaching, scheduling and engagement of sales team members.
• Ensure execution of all inventory and operational standards
• Coach all sales team member to deliver on customer expectations
• Manager on duty responsibilities
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both customers and team members

Essential Job Skills Necessary for Success as a General Sales Manager

• Working knowledge of motorcycle systems preferred
• Use Microsoft software effectively
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Ability to work an assortment of days, evenings and weekends as needed

Experience that Sets a General Sales Manager up for Success

• 2-3 years of experience managing a team of 5-8 Team Members in a fast-paced and highly dynamic retail environment
• Successful experience managing profitability; proven financial and business acumen

Education

• High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.
• Certificates, Licenses, Registrations
• Must have a valid driver's license
• Motorcycle endorsement required

Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it’s a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you.

All statements made by applicants for employment during the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.