Sales Manager - West Coast & Contract Projects
Hermès
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Job summary
Qualifications
- 3–5 years of sales experience in multi-account management, trade, or field roles.
- Proven commercial acumen with exceptional networking and communication skills.
- Fluency in English essential; French required; Spanish is a plus.
Responsibilities
- Oversee performance and growth of showrooms and agents, aiming to exceed sales targets.
- Develop and execute a regional strategy to motivate agents and clients.
- Negotiate with agents to enhance visibility and revenue.
Skills
Education
Tools
Job description
Métaphores, part of the Hermès textile division, is a creative and innovative brand specializing in weaving and fabric editing for interior design. The U.S. is its leading market, with strong growth potential. Distributed exclusively through Kravet, Métaphores is featured in 24 showrooms, including 8 shop-in-shops. The brand blends heritage craftsmanship from Verel de Belval and Le Crin with modern artistry, using carefully selected materials and sustainable practices to reduce environmental impact.
This position is based onsite in our New York, NY Corporate Office.
- Job title: Sales Manager for the West Coast and Contract Projects
- Lead initiatives to engage interior designers and initiate impactful projects within the design community
- Support showrooms and a team of sales representatives in collaboration with our exclusive U.S. and Canada agent
- Ensure excellence in brand knowledge, operational execution, and sales performance
- Oversee the performance and growth of all showrooms and agents within the territory; consistently aim to exceed sales targets and identify new opportunities
- Conduct market visits aligned with the annual calendar, engaging during key brand moments and fostering relationships with partners and clients
- Develop and execute a regional strategy to motivate and engage agents, showrooms, and clients; identify key architects and designers as prospects
- Negotiate with agents to enhance Métaphores’ visibility and revenue across the territory
- Lead and expand contract project initiatives across the United States and Canada, collaborating with agents and the operations team in France
- Prepare and share weekly/monthly sales reports; analyze KPIs and identify performance improvements
- Gather field insights to inform new initiatives and stay ahead of market trends
- Manage client requests and order processing with timely, cross-functional communication
- Serve as a brand ambassador for the region; train and inspire the sales teams of agents with focus on Métaphores’ heritage, creativity, and product offerings
- Distribute commercial tools to partners, including fabric samples, imagery, brand materials, and price lists
- Maintain deep product knowledge, values, and operational processes to foster an engaged partner community
- Ensure exceptional presentation of collections in showrooms; review displays and materials during field visits
- Roll out new collections across showrooms and retail corners; ensure consistency and impact
- Develop a regional calendar of events and activations for key collection launches
- Identify design events aligned with brand values to enhance visibility and participation
- Represent the brand at international and local events
- Maintain a structured travel and expense budget and calendar; plan strategic field visits
- Monitor regional budgets; analyze spend and ROI to optimize performance
- 3–5 years of sales experience, ideally in multi-account management, trade, or field roles
- Background in interior design or the high-end home sector strongly preferred
- Proven commercial acumen with exceptional networking and communication skills
- Strong understanding of industry trends and competitive landscape with strategic insights
- Creative, adaptable, solution-oriented mindset; collaborative and proactive
- Self-starter with integrity and a track record of identifying and converting opportunities
- Excellent presentation and public speaking abilities; highly organized with attention to detail
- Technologically proficient; advanced skills in Microsoft Word, PowerPoint, and Excel; familiarity with design software is a plus
- Fluency in English essential; French required; Spanish is a plus
- Willing to travel regularly, approximately 50% of the time
The range for this position is $96,707 - $114,289 annually. Actual rates are determined based on the job, location, and individual experience.
Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.
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