Sales Manager - Used

OneWater Marine Inc.; Panama City (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

OneWater Marine Inc. is seeking an experienced Used Boat Sales Manager to lead a store’s pre-owned boat sales, drive margins, and deliver outstanding customer experiences.

You will guide the sales team through established processes, present boats to customers, and coordinate financing, delivery, and service to ensure a seamless buying experience. The role emphasizes leadership, industry knowledge, and hands-on sales leadership across showroom, events, and off-site activities, with a focus on

Qualifications

• High school diploma or equivalent; bachelor’s degree in business, sales or related field preferred.
• Experience in boat sales or used boat sales management is preferred.
• Knowledge of boat brands, models, and features is advantageous.

Responsibilities

• Lead and manage a sales team to achieve and exceed sales goals by following the sales process and ensuring excellent customer experiences.
• Professionally present boats, prepare quotes, review features/benefits, and ensure pricing supports margins and customer satisfaction.
• Partner with Business Manager for financing products, closing documents, and deliveries.
• Oversee showroom inventory management, ordering, and display coordination to optimize sales.

Skills

Microsoft Office

CRM tools

Verbal communication

Written communication

Organizational skills

Time management

Leadership

Team management

Target achievement

OneWater Certifications

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Microsoft Office Suite

Job description

Position Summary

As a used boat sales manager, you will be responsible for leading and managing the sales of pre-owned boats for your respective store. The ideal candidate is passionate about delighting customers and achieving or exceeding their volume and margin sales goals by leading their team in the defined sales processes.

• Lead and manage a sales team to achieve and exceed sales goals by successfully following the sales process and ensuring excellent experiences for customers.
• Professionally presents products to customers and prospects, including reviewing the features and benefits of the various boats, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals.
• Partners with Business Manager for presentation of finance products, preparation of closing documents and setting up deliveries.
• Promotes teamwork, supports and works with other team members, departments and locations to ensure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat.
• Utilizes One Water sales tools, including CRM, to ensure the team is performing daily follow-up and prospecting for new customers, as well as communication on a regular basis with existing customers.
• Promotes a continuous learning environment, develops and maintains a high-level of product, market and industry knowledge, and maintains strong familiarity of all brands.
• Builds and maintains positive customer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Customer satisfaction is prioritized.
• Oversee showroom inventory management, ordering, and coordination of display to optimize sales.
• Actively participates in boat shows, store and off-site sales and customer events.
• All other duties as assigned.

Position Summary

As a used boat sales manager, you will be responsible for leading and managing the sales of pre-owned boats for your respective store. The ideal candidate is passionate about delighting customers and achieving or exceeding their volume and margin sales goals by leading their team in the defined sales processes.

• Lead and manage a sales team to achieve and exceed sales goals by successfully following the sales process and ensuring excellent experiences for customers.
• Professionally presents products to customers and prospects, including reviewing the features and benefits of the various boats, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals.
• Partners with Business Manager for presentation of finance products, preparation of closing documents and setting up deliveries.
• Promotes teamwork, supports and works with other team members, departments and locations to ensure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat.
• Utilizes One Water sales tools, including CRM, to ensure the team is performing daily follow-up and prospecting for new customers, as well as communication on a regular basis with existing customers.
• Promotes a continuous learning environment, develops and maintains a high-level of product, market and industry knowledge, and maintains strong familiarity of all brands.
• Builds and maintains positive customer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Customer satisfaction is prioritized.
• Oversee showroom inventory management, ordering, and coordination of display to optimize sales.
• Actively participates in boat shows, store and off-site sales and customer events.
• All other duties as assigned.

Skills

• Proficient in Microsoft Office Suite and CRM tools.
• Strong verbal and written communication skills, with the ability to engage with customers.
• Organizational and time management skills.
• Strong leadership and team management skills.
• Ability to meet or exceed goals/ targets.
• Continuous learning; Achievement of required OneWater Sales Certifications.

Qualifications / Requirements

• High school diploma or equivalent; bachelor’s degree in business, sales or related field preferred.
• Experience in boat sales, used boat sales management, preferred.
• Knowledge of boat brands, models, and associated features preferred.

PHYSICAL DEMANDS

Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Remaining in a stationary position, often standing or sitting for prolonged periods
• Repeating motions that may include the wrists, hands and/or fingers
• Moving about to accomplish tasks or moving from one worksite to another
• Operating motor vehicle
• Communicating with others to exchange information
• Assessing the accuracy, neatness and thoroughness of the work assigned
• Hearing
• Talking
• Seeing
• Eye/Hand/Foot Coordination
• Light work that includes moving objects up to 20 pounds

WORK ENVIRONMENT

• No adverse environmental conditions expected

This position operates exclusively in an indoor office environment with controlled temperatures.

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.