Sales Manager - Trainee

sci; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

401(k)

Job summary

SCI in Los Angeles is seeking an experienced sales leader to coach and develop a high-performing team. You will focus on growing monthly revenue, improving prospecting, and delivering strong product knowledge and pricing strategies.

You will guide staff through contracts, CRM workflows, and campaign collaboration with marketing, while developing annual plans and ensuring compliance. The role emphasizes people development and staff training.

Qualifications

• Education: High School Diploma or GED; an Associate degree is preferred.
• Experience: at least four years in outside or inside direct sales to consumers with a proven record of exceeding goals.
• Licenses: Series 6 or 7, valid in the operating state or obtainable within six months.
• Experience with CRM databases and Salesforce.com is preferred.
• Experience with electronic sales contracts is preferred.
• Funeral Services industry experience is a plus.

Responsibilities

• Achieve monthly revenue goals and conversion ratios.
• Develop sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, terms, and electronic contracts.
• Review sales contracts for compliance and provide feedback to staff.
• Utilize CRM systems to identify and assign warm leads.
• Collaborate with marketing on campaigns, target audience, and advertising to grow market share.
• Develop annual sales plans for each associate to support goal attainment.
• Identify and implement innovative solutions to improve efficiencies and manage change effectively.
• Screen candidates, hire or promote skilled staff, and provide feedback for growth.
• Train staff on processes, procedures, and controls.

Skills

Sales leadership

Public speaking

CRM Salesforce

Communication

MS Office

Team development

Education

High School Diploma or GED

Associates degree preferred

Tools

Salesforce.com

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for coaching and developing sales staff ensuring monthly revenue goal attainment. Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Provide customer service issue resolution guidance. Shadow Sales Director and Sales Managers in business meetings, learning marketing and financials.

RESPONSIBILITIES

• Responsible for achieving monthly revenue goal and conversion ratio.
• Develop sales staff skills in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Establish and communicate expectations with sales team while building their skills.
• Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
• Utilize CRM systems to identify and assign warm leads.
• Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
• Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
• Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
• People Development
• Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Assesses staff's abilities recommending pay increases and career advancements.
• Trains staff on processes, procedures, and controls.

MINIMUM REQUIREMENT

• Education
• High School Diploma or GED
• Associates degree in a related discipline preferred
• Licenses
• Series 6 or 7 License, current in the operating state, or obtain within six months of employment
• Valid state driver's license with an acceptable driving record
• Experience
• At least four (4) years' sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
• Experience and proficient utilizing CRM databases and Saleforce.com preferred
• Experience and proficient with electronic sales contracts
• Experience in Funeral Services industry a plus
• Knowledge, Skills and Abilities
• Leadership qualities and skills
• Professional written and verbal communication skills including influencing and public speaking
• Comfortable with in-home sales and conducting group presentations
• Ability to work with and communicate with remote stakeholders
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
• MS Office Suite skills

WORK CONDITIONS

• Work Environment
• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy
• Work Postures
• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently
• Physical Demands
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 20 pounds
• Work Hours
• Working beyond "standard" hours as the need arises
• Local travel up to 25%

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Compensation : $20.00 - $25.00 per hour

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance P