Sales Manager, Mid-Market, Rentals

Zillow Group Inc.; United States; On-site; USD 99,000 - 166,000; Full time

Benefits offered by this job

Equity awards

Incentive compensation

Job summary

Zillow Group Inc. is seeking a Sales Manager to lead a team that strengthens relationships with rental partners, drives renewals, expands multi-product adoption, and grows revenue across segments.

You will set goals, coach for performance, and coordinate with Product, Sales, Marketing, Operations, and Analytics to deliver a seamless partner experience. The role is remote, with up to 50% travel, and requires 8+ years in relevant roles plus 2+ years of sales leadership.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 8+ years in account management, client success, sales, or business development with digital marketplaces/SaaS/rental housing.
• 2+ years of sales leadership with goal setting, metrics, and pipeline management.

Responsibilities

• Lead a team of Business Advisors supporting rental partners, coaching for performance.
• Develop portfolio-level account strategies to strengthen renewals and expand adoption.
• Use data to diagnose partner needs and influence roadmaps for better listings, leads, and conversions.
• Coordinate cross-functionally to resolve escalations and implement enhancements.

Skills

Leadership

Account management

Sales strategy

CRM (Salesforce)

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Salesforce

Job description

About the team

This is a great opportunity to join an innovative company at a time of amazing growth. We are a team of high-energy individuals committed to helping Zillow Group users make smarter decisions about buying, renting, owning and selling homes. Specifically, the multifamily Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home.

About the role

The Sales Manager leads a team that manages and grows strategic relationships with rental partners, driving renewals, portfolio performance, and multi-product expansion across priority segments. The role oversees account planning, performance insights, and cross-functional execution to deepen partner value realization and support Zillow’s Rentals business objectives.

You Will Get To:

• Lead a team of Business Advisors supporting rental partners, setting clear goals, coaching for performance, and fostering an inclusive, customer-centric culture.
• Develop and execute portfolio-level account strategies that strengthen renewals, expand adoption across Zillow Rentals solutions, and grow revenue within your assigned segment.
• Use performance data and market insights to diagnose partner needs, deliver clear recommendations, and influence partner roadmaps to improve listing quality, lead volume, and conversion outcomes.
• Coordinate cross-functionally with Product, Sales, Marketing, Operations, and Analytics to resolve escalations, implement enhancements, and ensure a seamless end-to-end experience for rental partners.
• Establish and refine operating mechanisms (cadence, playbooks, metrics) for the business advisor team to drive consistent execution, forecast risk, and track impact against business goals.
• Represent the voice of strategic rental partners in planning discussions, providing structured feedback and insights to inform product roadmaps, go-to-market motions, and portfolio-level initiatives.
• Champion inclusive, consultative account management practices, modeling effective stakeholder management and developing team capabilities in negotiation, storytelling with data, and long-term relationship building.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $104,000.00 - $166,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $98,800.00 - $157,800.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 8+ years of experience in account management, client success, sales, or business development roles, including significant exposure to digital marketplaces, SaaS, or rental housing solutions.
• 2+ years sales leadership experience, including implementation and ongoing management of goal setting, accountability metrics, and pipeline management.
• Consistent track record in meeting and exceeding sales goals in a growth and retention model.
• Ability to lead through ambiguity and in an ever-evolving, fast-paced environment.
• Excel at coaching sales teams on handling a complex sales process that may include multiple decision makers and influencers.
• Strong presentation skills, influencing multiple levels within an organization, including at the C-level with outstanding communication skills, both oral and written.
• Strong working knowledge of CRM software – preferably Salesforce.
• Available to travel up to 50% to meet with industry decision makers in corporate marketing as well as at divisional and national levels.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants:

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.