Sales Manager-Merchant Regional (U.S. West Coast)

Global Payments Inc.; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Global Payments Inc. is seeking a Sales Manager Merchant Regional to lead the Merchant Services team on the US West Coast, shaping strategies and driving revenue growth.

The role emphasizes coaching, market analysis, client relationships, and cross-functional collaboration with executives to deliver results while maintaining client satisfaction and industry leadership.

Qualifications

• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• Strong management, organizational, team building and mentoring skills.
• Business and financial planning skills with executive presence.
• In-depth knowledge of Worldpay products and services.
• Knowledge of financial/payment technology and banking practices.
• Excellent negotiation and written/spoken communication skills.
• Clear, professional communication with all management levels.
• Ability to plan, organize and manage workload effectively.
• Strong problem solving and decision making abilities.
• Willingness to travel and engage with industry groups.

Responsibilities

• Provide leadership for area including planning, coaching, recruitment and mentoring.
• Monitor staff performance and document progress; manage incentives with HR.
• Sell products/services, develop new accounts and grow existing ones.
• Direct resources cost-effectively; support sales executives with tools.
• Set financial goals, objectives and metrics to meet growth targets.
• Develop sales plans, goals and strategies to achieve revenue targets.
• Identify market segments via research and competitor analysis; adjust strategies.
• Implement sales policies and participate in trade shows and meetings.
• Prepare sales reports for senior management and price setting discussions.
• Build long-term client relationships and ensure client satisfaction.

Skills

Leadership

Coaching

Negotiation

Communication

Strategic planning

Education

Bachelor’s degree

Job description

Note: A successful candidate will reside in the US West Coast area.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We’re looking for a Sales Manager Merchant Regional to join our ever evolving Merchant Services team and help shape the future of global commerce.

What You’ll Own

• Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
• Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations and works with Human Resources on employee related issues.
• Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts.
• Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools.
• Participates in establishing financial goals, objectives and measurements to meet growth targets.
• Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
• Implements and executes sales policies and practices.
• Oversees trade show participation and participates in planning of sales meetings.
• Prepares sales production reports for senior management.
• Participates in building, packaging and price setting with members of management to meet market needs.
• Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
• Ensures development and maintenance of long-term relationships with client base.
• Instills a belief in the company's vision, mission and goals and works to establish Worldpay as an industry expert and leader.
• Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
• May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities.
• Other related duties assigned as needed.

What You’ll Bring

• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• Requires strong management, organizational, team building, coaching and mentoring skills
• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• In-depth knowledge of Worldpay products and services
• General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
• Requires expert negotiation and communication skills, both written and verbal
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Skill in productivity, planning and workload management
• Requires solid decision-making and problem solving skills
• Analytical skills are required to determine client business needs and requirements
• Ability to remain calm under various levels of pressure
• Ability to show established track record of involvement in industry trade groups preferred
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• Ability to identify, address and resolve employee related issues
• Travel is required
• Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.
• Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact. Empowered – You use our initiative, taking calculated and thoughtful risks to progress
• Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.