Sales Manager - Leith Toyota

Ultimate Car Buying Guide; Raleigh (NC); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Job summary

Holman’s Leith Toyota in Raleigh, NC seeks a Sales Manager to build and lead a high-performing sales team, shape strategies, and drive profitability. You’ll recruit and train consultants, manage daily operations, and coordinate with service for a seamless post-sale experience.

The ideal candidate has 3-5+ years in sales leadership, automotive background, and strong CRM/MS Office proficiency to analyze data, optimize processes, and deliver exceptional customer satisfaction.

Qualifications

• 3-5+ years’ experience, including 2+ at a leadership level
• Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets
• Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance
• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data

Responsibilities

• Build, train, motivate, and maintain a quality sales organization
• Assist in hiring of sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct
• Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills
• Negotiate trade-in deals with customers while maximizing profitability for the dealership
• Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures
• Monitor and manage daily sales operations to optimize efficiency and productivity
• Research and analyze market trends, competitor activities, and customer preferences
• Cultivate strong relationships with customers to enhance satisfaction and loyalty
• Collaborate with the service department to ensure a seamless customer experience post-sale
• Establish and enforce policies and procedures that prioritize customer satisfaction
• Establish appraisal guidelines and standards for sales consultants to follow
• Perform all other duties and special projects as assigned

Skills

Leadership

Training & coaching

Negotiation

Sales strategy

CRM analytics

Education

Bachelor’s degree

Tools

CRM software

MS Office

Job description

Sales Manager - Leith Toyota

Location: Raleigh, NC (US)

Time Type: Full time

Job Description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Leith Toyota has an outstanding opportunity for a Sales Manager to join their team and the Holman Family!

Job Duties:

• Build, train, motivate, and maintain a quality sales organization.
• Assist in hiring of sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct.
• Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills.
• Negotiate trade-in deals with customers while maximizing profitability for the dealership.
• Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.
• Monitor and manage daily sales operations to optimize efficiency and productivity.
• Research and analyze market trends, competitor activities, and customer preferences.
• Cultivate strong relationships with customers to enhance satisfaction and loyalty.
• Collaborate with the service department to ensure a seamless customer experience post-sale.
• Establish and enforce policies and procedures that prioritize customer satisfaction.
• Establish appraisal guidelines and standards for sales consultants to follow.
• Perform all other duties and special projects as assigned

Education and/or Training:

• Bachelor’s degree in a related field or equivalent work experience
• Additional education, certifications, or other distinctions are a plus
• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• 3-5+ years’ experience, including 2+ at a leadership level
• Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets
• Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance
• Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments
• Developing and implementing processes, methods, and tools to increase efficiency and accuracy

#LI-GC1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

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