Sales Manager: Lead a High-Performance Beauty Team

European Wax Center, Inc.; Palm Desert (CA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Hourly rate + monthly bonus incentives

Personalized paid training

Professional development and coaching

Paid time off

Health, dental, vision & chiropractic

401K

Product discount

Referral programs

Career growth opportunities

Job summary

European Wax Center is seeking an enthusiastic Designated Manager to lead a high-performing team in a fast-paced retail environment. You will hire, train, and coach Guest Service Associates and Wax Specialists to deliver exceptional guest experiences and meet sales targets.

You will drive a positive culture, optimize scheduling, and address issues promptly through strong leadership and coaching. The role emphasizes growth, learning, and scalable processes as part of our national network.

Qualifications

• 40+ hours per week; full-time position.
• Management experience in sales or beauty preferred.
• Strong organizational, task management and delegation skills.
• Demonstrated sales experience in a commission-based setting.
• Demonstrated problem solving with root-cause analysis and solutions.
• Ability to drive results through others.
• Effective interpersonal and written/verbal communication skills.
• Knowledge of Microsoft Office and POS systems.

Responsibilities

• Hire, train, and supervise Guest Service Associates and Wax Specialists in customer service, sales, and quality of service.
• Meet sales goals by training, motivating, mentoring, and coaching the team daily.
• Develop and foster a high-performance culture where people love to work.
• Build the business through effective scheduling.
• De-escalate unsatisfied issues and train the team on opportunities.
• Analyze business metrics and drive KPIs through action planning and team strengths.
• Complete payroll, inventory, and other admin tasks; ensure policy compliance.
• Maintain cleanliness and visual merchandising standards.

Skills

Leadership

Sales leadership

Coaching

Communication

Organizational skills

Delegation

Tools

Microsoft Office

POS

Job description

European Wax Center is seeking an enthusiastic Designated Manager to lead a high-performing team in a fast-paced retail environment. You will hire, train, and coach Guest Service Associates and Wax Specialists to deliver exceptional guest experiences and meet sales targets.

You will drive a positive culture, optimize scheduling, and address issues promptly through strong leadership and coaching. The role emphasizes growth, learning, and scalable processes as part of our national network.