Sales Manager, Education

Zoom; Olympia (WA); Hybrid; USD 175,000 - 389,000; Full time

Job summary

Zoom's SLED Sales team in the United States seeks a strategic leader to manage a quota-carrying Account Executive team focused on education and government accounts across a multi-state territory. You will coach, forecast, and drive pipeline velocity while collaborating with product specialists and channel partners to deliver AI, UCaaS, voice, and contact center solutions.

You will engage C-level and VP-level decision makers, build the business case for complex procurements, and ensure accurate

Qualifications

• 8+ years of software or technology sales experience, with demonstrated expertise selling into Education accounts.
• Proven success leading and developing a high-performing sales team, including coaching reps to quota attainment.
• Experience navigating multi-stakeholder sales with direct engagement with C-level/VP-level decision makers.
• Track record in a high-velocity, transactional sales environment handling both volume and strategic deals.
• Ability to build cross-functional relationships and act as a trusted partner across an organization.

Responsibilities

• Lead a team of Account Executives to qualify leads, identify prospect needs, and engage technical resources to drive pipeline velocity across education accounts.
• Coach, develop, and mentor team members to build a high-performing sales culture, ensuring quota attainment and growth.
• Engage C-level and VP-level executives within educational institutions, applying consultative selling to address complex business needs and drive deals to close.
• Develop and grow business within existing accounts while executing campaigns to acquire new customers through upsell and cross-sell motions.
• Deliver accurate sales forecasts and strategic business planning to senior leadership, identifying trends and opportunities.
• Maintain and update CRM with timely activity tracking, pipeline status, and account intelligence for data-driven decisions.
• Stay current on Zoom's product portfolio, competitive landscape, and industry trends to win in the public sector.

Skills

Education sales

Team leadership

C-level engagement

High-velocity sales

Forecasting & CRM

Tools

CRM tools

Job description

What You Can Expect

In this role, you will manage a team of quota-carrying Account Executives focused on both new customer acquisition and expansion within existing accounts across educational institutions. Your day-to-day includes business planning, pipeline coaching, forecasting, and driving process improvements that keep your team performing at its best. You will partner with product specialists and channel organizations to deliver tailored AI, UCaaS, voice, and contact center solutions, reporting to the Head of U.S. SLED.

About the Team

Zoom's SLED Sales team drives meaningful technology adoption across government and education, helping institutions modernize how they communicate and collaborate. Our team covers a broad multi-state territory, working closely with channel organizations and product specialists to deliver solutions that meet the specific procurement and compliance needs of public sector clients. We are a collaborative, growth-oriented group that believes better communication tools can genuinely transform the way public institutions serve their communities.

Responsibilities

• Lead a team of Account Executives to qualify leads, identify prospect needs, and engage technical resources to drive pipeline velocity across education accounts.

• Coach, develop, and mentor team members to build a high-performing sales culture, ensuring consistent quota attainment and continuous individual growth.

• Engage C-level and VP-level executives within educational institutions, applying consultative selling techniques to address complex business needs and drive deals to close.

• Develop and grow business within existing accounts while executing targeted campaigns to acquire new customers through upsell and cross-sell motions.

• Deliver accurate sales forecasts and strategic business planning to senior leadership, identifying trending opportunities and recommending solutions to address emerging challenges.

• Maintain and update CRM with timely activity tracking, pipeline status, and account intelligence to support data-driven decision-making.

• Stay current on Zoom's product portfolio, competitive landscape, and industry trends to equip your team with the knowledge needed to win in the public sector.

What We're Looking For

• 8+ years of software or technology sales experience, with demonstrated expertise selling into Education accounts.

• Proven success leading and developing a high-performing sales team, including a track record of building talent and coaching reps to consistent quota attainment.

• Experience navigating complex, multi-stakeholder sales environments, including direct engagement with C-level and VP-level decision makers.

• Track record of success in a high-velocity, transactional sales environment with the ability to manage both volume and strategic deal cycles simultaneously.

• Demonstrated ability to build cross-functional relationships and act as a trusted partner across all levels of an organization.

• Strong organizational skills with the ability to prioritize and manage multiple workstreams in a dynamic, fast-paced environment.

• Proficiency with CRM tools and a disciplined approach to pipeline management, forecasting, and activity tracking.

Salary Range or On Target Earnings:

$174,500.00 - $389,400.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

Anticipated Position Close Date:

10/30/26

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

#LI-Remote

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines