Sales Manager, Commercial (SMB)

Scribe; San Francisco (CA); Hybrid; USD 260,000 - 300,000; Full time

Benefits offered by this job

Healthcare Coverage

Equity

401(k) Plan

Flex Benefit

Commuter Benefits

PTO

Parental Leave

Wellness & Family Support

Job summary

Scribe is seeking a Sales Manager, Commercial, to lead a high-velocity SMB sales team in San Francisco. You will coach Account Executives, optimize discovery, demos, and close cycles, and scale repeatable PLG-assisted selling motions.

You’ll drive forecast accuracy,-build playbooks, and collaborate with Marketing, Growth, RevOps, and Enablement to improve funnel health and talent development across the team.

Qualifications

• Led a Commercial or SMB sales team of 7+ Account Executives in a high growth environment.
• Managed reps closing $10K–$50K ARR deals on 30–60 day cycles.
• Operated in a high-volume inbound or PLG sales environment.
• Fluent in pipeline management, conversion metrics, and activity-based forecasting.
• Coached for efficiency and repeatability, developing whole teams.

Responsibilities

• Own pipeline conversion and deal velocity across SMB funnel with clear activity metrics.
• Coach AEs on calls, deals, and field activities to sharpen discovery and close with consistency.
• Build and refine playbooks for PLG-assisted selling to scale the motion.
• Drive forecast accuracy and pipeline hygiene for leadership visibility.
• Develop early career sellers with promotion paths to create internal talent pipelines.
• Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality and funnel conversion.

Skills

Sales leadership

Coaching on calls

PLG selling

Forecasting

Talent development

Job description

Hiring Manager

Krista Alderman, Head of New Business Sales

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents.

We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.

About The Role

Scribe's Commercial business is one of the fastest growing parts of the company, fueled by massive inbound demand from a product that sells itself, and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you'll lead a team of Account Executives closing high velocity deals with small and mid sized businesses, turning product led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high volume environment where speed and consistency are the job.

What You'll Do

• Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast moving, high volume environment
• Coach Account Executives in real time, on calls, in deals, and in the field, to sharpen discovery, tighten demo efficiency, and close with consistency
• Build and refine playbooks for PLG assisted selling, turning organic product usage into a repeatable motion that scales across the team
• Drive forecast accuracy and pipeline hygiene across a high activity book, ensuring leadership has a reliable view of what's closing and what needs attention
• Develop early career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team
• Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion, flagging what's broken and building what's missing

What We're Looking For

• Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high growth environment
• Has managed reps closing $10K to $50K ARR deals on 30 to 60 day cycles and knows what good looks like at that pace and deal size
• Has operated in a high volume, inbound led or PLG sales environment and built or refined the motions that make it work
• Fluent in pipeline management, conversion metrics, and activity based forecasting, and can read a funnel and know exactly where to intervene
• Coaches for efficiency and repeatability, not just outcome, and knows how to get a whole team to a high standard, not just the top performers

Compensation & location

Hybrid, based in San Francisco. We work from the office 3 days per week.

All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

• On-Target Earnings is determined by tenure, experience, and performance throughout the interview process. Your recruiter will discuss the target range during your first call.
• OTE is a 60/40 split, uncapped commission, and accelerators for over-attainment. Total compensation includes cash + equity + benefits.

Benefits

• Healthcare Coverage – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees
• Equity – Ownership in what we're building
• 401(k) Plan – through Vestwell
• Flex Benefit – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness
• Commuter Benefits – $100/month for SF based employees
• PTO – Flexible paid time off and company holidays
• Parental Leave – Paid leave to support growing families
• Wellness & Family Support – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

Compensation Range: $260K - $300K