Sales Manager / Client Success Manager (Remote)

Patriot Holdings International; United States; Remote; USD 85,000 - 150,000; Full time

Job summary

A leading company in facility management is seeking a skilled Sales Manager / Client Success Manager to enhance their growth across commercial, residential, and government sectors. This remote role involves developing sales strategies, managing a sales team, and ensuring client satisfaction in a dynamic environment. The ideal candidate will have extensive experience in FM sales, strong leadership capabilities, and exceptional communication skills.

Benefits

Competitive base salary plus uncapped performance bonuses

Fully remote work with flexible scheduling

Comprehensive benefits package

401(k) retirement plan with 10% company match

Opportunities for professional development and leadership growth

Qualifications

• Minimum 5 years in sales/business development within facility management or related industries.
• Proven track record of closing commercial contracts.
• Strong people-management with exceptional communication skills.

Responsibilities

• Drive sales strategy and manage a team of Sales Executives.
• Develop sales plans to acquire new contracts.
• Oversee client onboarding and maintain existing relationships.

Skills

Sales Strategy Development

Team Leadership

Client Relationship Management

Negotiation

Communication

Analytical Skills

Education

Bachelor’s degree in Business or related field

Tools

CRM Systems (e.g. Apollo, Salesforce)

Job description

Sales Manager / Client Success Manager (Remote)

Sales Manager / Client Success Manager (Remote)

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Sales Manager / Client Success Manager (Remote, Nationwide)

Location: Remote (U.S. Nationwide)

Type: Full-time, Salaried (Base + Performance Bonuses)

Company: Patriot Holdings International

About the Role

Sales Manager / Client Success Manager (Remote, Nationwide)

Location: Remote (U.S. Nationwide)

Type: Full-time, Salaried (Base + Performance Bonuses)

Company: Patriot Holdings International

About the Role

Patriot is seeking a seasoned Sales Manager / Client Success Manager to drive our growth in the facility management space, while also pursuing residential and government contracting opportunities. You’ll lead sales strategy, onboard new accounts, expand existing client relationships, and manage a team of Sales Executives. If you have deep FM industry expertise—combined with the ability to navigate B2C residential and public-sector contracts—you’ll thrive in this high-impact, remote role.

Key Responsibilities

FM Industry Sales Leadership:

• Develop and execute targeted sales plans to win new facility management contracts with commercial property managers, real-estate portfolios, and large site-based clients.
• Leverage your understanding of FM service lines (HVAC, plumbing, electrical, janitorial, etc.) to position Patriot’s capabilities and differentiate us in competitive bids.

Residential & Government Contracting:

• Identify and pursue residential multi-unit and single-family maintenance contracts, as well as municipal, state, or federal facility service RFPs.
• Navigate government procurement processes—including RFP responses, compliance requirements, and contract negotiations—for public-sector facilities.

Full Sales Cycle Ownership:

• Build and maintain a robust pipeline of qualified leads, conduct discovery meetings and demos, negotiate terms, and close deals.
• Prepare persuasive proposals, presentations, and pricing models customized to each client’s needs.

Client Onboarding & Success:

• Oversee seamless onboarding: coordinate kick-off calls, ensure all documentation and site assessments are completed, and hand off smoothly to Operations.
• Maintain regular check-ins, track service quality, and identify upsell or cross-sell opportunities within both new and legacy accounts.

Team Supervision & Development:

• Lead, mentor, and hold accountable a team of up to 10 Sales Executives. Set clear goals, monitor performance metrics, and provide coaching to drive productivity.
• Recruit and train new sales talent, fostering a collaborative, results-driven culture.

Collaboration & Reporting:

• Partner with Marketing to create industry-focused collateral (case studies, slide decks, brochures) and leverage AI tools (e.g. ChatGPT) to streamline content creation.
• Use CRM platforms (such as Apollo) to track all lead and opportunity data, generate accurate forecasts, and report on KPIs to senior leadership.

Qualifications

Proven FM Sales Experience:

• Minimum 5 years in sales or business development within the facility management, property services, or related industries.
• Demonstrated success in closing commercial FM contracts and growing service volume.

Residential & Government Contracting Knowledge:

• Experience with residential maintenance programs, property management relationships, or municipal/federal RFP processes.

Leadership & Communication:

• Strong people-management track record, with the ability to motivate and develop a remote sales team.
• Exceptional written and verbal communication, presentation, and negotiation skills.

Technical & Analytical Skills:

• Proficiency with CRM systems (e.g., Apollo, Salesforce) and sales-enablement tools.
• Comfortable using AI platforms for research, prospecting, and collateral generation.

Organizational Ability:

• Highly organized self-starter with the ability to juggle multiple prospects, projects, and team schedules in a remote environment.
• Strong attention to detail in proposal creation, contract review, and client onboarding documentation.

Preferred (but not required):

• Bachelor’s degree in Business, Marketing, or related field.
• Existing network of FM or facilities contacts.
• Certifications such as IFMA’s FMP/CFM or project management credentials.

What We Offer

• Competitive base salary plus uncapped performance bonuses
• Fully remote work with flexible scheduling
• Comprehensive benefits package
• 401(k) retirement plan with 10% company match
• Opportunities for professional development and leadership growth
• A mission-driven culture that values innovation, teamwork, and client success

How to Apply

Submit your resume and a brief cover letter highlighting your FM achievements and relevant sales experience. We look forward to finding our next sales leader who will propel Patriot’s growth in facility management, residential services, and government contracts!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Facilities Services

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