Sales Manager at Renaissance Westerville

Concord Hospitality Enterprises; Westerville (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Short-term Disability

Teladoc

Job summary

Renaissance Westerville – Columbus Polaris is seeking a dynamic Sales Manager to grow the corporate segment. You will build strong relationships with clients, manage strategic accounts, and deliver personalized service to secure repeat business and referrals.

Collaborating with Sales and Event Management teams, you will ensure seamless experiences from initial contact through post‑event follow‑up, driving revenue and strengthening the property’s market position.

Qualifications

• Proven ability to build and manage corporate client relationships.
• Excellent communication, presentation, and negotiation skills.
• Highly organized with a proactive sales approach.
• Strong understanding of corporate sales cycles and revenue forecasting.

Responsibilities

• Cultivate, manage, and grow corporate client accounts within the corporate segment.
• Deliver exceptional service to internal and external partners with urgency and solutions focus.
• Maintain accurate communication on event details, room blocks, contracts, and billing.
• Attend client events, site visits, and industry functions to strengthen relationships.
• Forecast group room and F&B revenue aligned with hotel strategies.

Skills

Relationship building

Strong communication

Organized

Sales mindset

Negotiation

Tools

CI/TY

PMS

Job description

Renaissance Westerville – Columbus Polaris

Be Part of Something Exceptional.

Renaissance Westerville isn’t just a hotel—we’re a destination experience. Ranked #2 Renaissance Hotel in the country, we take pride in pairing elevated hospitality with a culture that champions creativity, excellence, and meaningful connections. If you are driven, relationship‑focused, and thrive on growing business through impactful partnerships, we want you on our team.

Sales Manager – Corporate Segment

About The Role

We are seeking a dynamic Sales Manager specializing in the Corporate segment to drive business growth through both proactive and reactive sales strategies. This role is ideal for a self‑starter who excels in relationship building, strategic account management, and delivering personalized service that keeps our clients returning—and referring others.

As a Sales Manager, you will collaborate closely with Sales and Event Management partners to create seamless client experiences from the first conversation to the post‑event follow‑up. Your work will directly influence our hotel’s continued success and reputation as a leading property in the Renaissance brand.

What You’ll Do

• Cultivate, manage, and grow corporate client accounts, focusing on both new business development and expansion of existing partnerships.
• Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach.
• Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing.
• Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property.
• Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals.
• Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics.
• Meet and exceed individual sales activity and revenue targets.
• Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making.
• Participate in team meetings, trainings, and collaborative initiatives to support department success.
• Embody an entrepreneurial spirit—identifying opportunities, making sound decisions, and always working in the best interest of the property.

Who You Are

• A confident relationship builder who anticipates client needs before they arise
• A strong communicator with an eye for detail
• Highly organized, proactive, and self‑motivated
• Passionate about hospitality, sales, and creating memorable guest experiences
• Comfortable balancing multiple projects in a fast‑paced environment
• Curious, growth‑oriented, and eager to take ownership of your professional development

Our Benefits & Perks

We believe great talent deserves great support. As part of the Renaissance Westerville & Concord Hospitality family, you’ll enjoy:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Complimentary Life Insurance
• Short‑Term Disability
• Teladoc virtual healthcare
• Benefits available Day 1 for all Managers

Time Away & Flexibility

• PTO available starting Day 1
• PTO accrues every hour worked
• No separate sick bank—use your PTO as you need it

Retirement & Financial

• 401(k) with company match

Travel & Lifestyle

• Travel discounts across all Concord hotels
• Marriott Explore Rate travel benefits globally
• Employee, family, and friends‑and‑family discounted rates
• Access to a nationwide network of hospitality professionals
• Career advancement opportunities across the Concord portfolio

Why Renaissance Westerville?

Because here, your voice matters, your ideas matter, and your impact is felt daily. You’ll join a property and a leadership team that values collaboration, celebrates wins, and is committed to helping you thrive both personally and professionally.

Ready to Make an Impact?

If you're an energetic, relationship‑driven sales professional ready to help lead one of the top Renaissance properties in the country, we’d love to meet you.